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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

2.5 star property
Travelers can relax by the outdoor pool with sun loungers or prepare for business meetings at the well-equipped center in this convenient West Palm Beach hotel

Choose dates to view prices

Holiday Inn Express & Suites West Palm Beach Metrocentre offers a comfortable base with a complimentary breakfast buffet, outdoor pool, and 24-hour fitness center. Guests consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is Rp2.367.378
Rp2.663.299 total
includes taxes & fees
31 May - 1 Jun

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG on 31 May 2026 start from Rp2.367.378, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Check-in start time: 3 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG located?

Located in Villages of Palm Beach Lakes, this hotel is within 3 miles (5 km) of Rapids Water Park, CACTI Park of the Palm Beaches and Kindred Hospital The Palm Beaches. Dyer Park and Palm Beach Maritime Museum are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 279 out of 659 reviews
Rating 8 - Good. 202 out of 659 reviews
Rating 6 - Okay. 89 out of 659 reviews
Rating 4 - Poor. 46 out of 659 reviews
Rating 2 - Terrible. 43 out of 659 reviews

Reviews

Verified

10/10 Excellent

Pammi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Breakfast was great, good variety. Staff helpful and answered all questions
Stayed 1 night in May 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Rooms were very clean, and the staff was courteous
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, the staff was very accommodating. The breakfast was actually good too. I would stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Aneal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was easy to get.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kerrstyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay. The woman that checked us in was very nice and welcoming. The room seemed clean and well maintained. This was the perfect location for a Spring Training game at CACTI Park. We would stay again when in town.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean suite for family of 6. Kind staff, great buffet breakfast! Close to PBA for a college visit.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, great location to shopping and restaurants. Near to freeway and airport.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Francine

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, friendly staff. They checked us in early which was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
Extremely clean. Seemed. Recently updated. Lots of shelves and storage and charging outlets. Staff was friendly and accommodating.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yarisse

Liked: Cleanliness, amenities, property conditions & facilities
Courteous clean friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a wonderful stay at holiday inn great breakfast great kind staff
Stayed 1 night in Apr 2025
Verified

8/10 Good

Jesus A Rodriguez Ojea

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a good stay in the hotel. It was only one night. The room was comfortable and spatious, also was the bathroom. Cleaniness excellent and the staff professional, polite and kind. The only spot we dislike was breakfast, we feel it idid not match the hotel price and could have been a little more abundant in diverse options. But despite this little spot I give the hotel a 9.5/10 in my review.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place with a great staff
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in even though we arrived at 12:30am. Breakfast was a nice variety. Only there a couple hours to sleep before moving on, but facilities were nice and clean.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel but easy and convenient location. Nice staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, efficient and a joy to speak with.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Basha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our staycation it was quiet and the activities we did was a short drive from where we stayed
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service clean rooms good breakfast. Great staff will be back.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Lacey

Liked: Staff & service
Average hotel, decent breakfast and pool area. Room was clean but smelled musty.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities
Excellent customer service!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Silvino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for the money!!!

Wonderful staff and management who took care of me when I needed to stay 2 more days. Rooms are very nice and cleaned daily! Staying again at the end of the month when I finally move down.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

ADALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
New property, modern rooms, surprising good breakfast. Highly recommend
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We've stayed at this property twice now. It's not the fanciest hotel but it does the job! The staff are friendly, and the rooms are adequate - a little dated but mostly clean.
Stayed 2 nights in Mar 2024