Cari Kastel di West San Antonio

"This was a really good hotel everything was well maintained! The food was delicious! We did have one issue where there was something wrong with the air conditioner however they were very accommodating to us!"

"The room was very clean other than shower floor, not really an issue though. The staff was very helpful and welcoming! The breakfast was super yummy and efficient I would say the only thing that wasn’t as hot would be the tortillas. Other than that very good and tasty. The outdoor pool was good just had a few leaves and insects from the rain earlier that day. Not really a problem. Very nice and deep went up to 5 ft❤️"

"Very nice and clean rooms"

"Beautiful, clean, quiet Just what I was needing. Breakfast good and fresh 😋 Will stay here again"

"The hotel was wonderful, but the girl on the desk was exceptional, cheerful and smile on her face all the time. Blessy was her name, bee sure she is in there so you’ll have a better experience"

"Not a fan of only one entrance/exit."

"Great stay"

"Loved our room, bed was comfortable. The front desk lady wasn’t the kindest . No luggage carts to be found as we looked for hours to bring up a heavy luggage. The lady at the bar was the best as she found a cart for us. Swimming pool hand rail was broken as the hot tub rail which is dangerous. Only 3 lounges in the pool area no chairs. Washer and dryers are in a closet, could definitely have another set on another floor."

"I first stayed in this historical hotel 3 years ago with my 88 yo mother and the place was fantastic. Well, all I can say is this hotel has fallen from its way. No daily room service, no replenishment of water, coffee, or towels. Expect to spend a premium price for not so premium services. Parking is $54 a night and the valet attendants expect a tip, which I provided when the services were adequate. Expect dirty hallways with dirty dishes and laundry bins right out your door. Expect a dirty pool...

"fine"

"Very nice"

"Excellent customer service."