West San Antonio hotel guide. Best Western hotel in West San Antonio, San Antonio

"we love their pool and lazy river"

"Our room was clean and beautiful and so was the hotel. From a design standpoint every space was lovely and interesting, the artwork that was chosen was pleasing and added to a high end/minimalist western aesthetic My only qualm was the absolute insane wait time for breakfast. It took about 30 minutes to seat us and another 20 to take our order. I gave 4 stars for the staff because I couldn't tell you if it was an issue with the wait staff or management not hiring enough help/over working them. I waitressed about 10 years ago and didn't think the breakfast was very busy but it's hard to say what else they could be responsible for in the back. Also, the wait staff was extremely friendly despite the wait time and the breakfast bowl was delicious. The bloody Mary had no vegetables or garnish which was a disappointment! I would think it could be elevated to be a Texan style with some options. The bartender was very nice and professional though so again, 4 stars for staff because I truly think they were doing the best they could and maybe management needs to tighten things up on their end."

"Clean and great staff! Shuttle to and from Sea World was a great addition "

"The staff was wonderful and the room was clean but the air conditioner was not working in our room. They did transfer us once we told them there was a problem. "

"The room was dirty the fridge was broken. Staff was nasty cause the room was dirty . It had roaches "

"Ok stay "

"Clean and comfy!"

"Clean room and facility. Quiet area and comfortable beds. Staff was great and plenty of parking. Walking distance to several restaurants. "

"Rooms were very spacious and clean. Pool and balcony in too was very nice. Would definitely stay there again when in San Antonio. "