West Side hotel guide. CRH - Condominium Rentals Hawaii hotel in West Side, Hawaii

"It’s a beautiful open hotel but starting to show its age. The handle to our bathroom door fell off twice while we were there. It made it difficult to get out of the bathroom. After they put it back on a 2nd time we didn’t bother to ask them again when it fell off. The pillows were not great but we didn’t expect them to be. Overall the staff is great and it was clean. The laundry room needed attention but we left quickly after we did our load and never used it again. "

"Easy and free parking, fastest check-in ever, convenient to retail and restaurants, safe and relatively quiet area. Older hotel with no frills. I don't recommend relying on hairdryer (it's a tiny one), nor hair conditioner and lotion (not offered). Comfy bed and a/c sound is audible but not terrible. You can hear neighbor's tv or voices if they're loud. We pretty much were there to sleep and shower (nice hot water! )."

"When we arrived, the front desk took over 30 minutes to get us checked in. Other guests were coming in and asking why they couldn't connect to the wifi. While in line, we found out that the bar and restaurant were not open. We went to our room and it was run down and had an odor. I asked to check out so we could find another hotel. They eventually allowed us to change hotels. I would not recommended this hotel. "

"The hotel was in a great location and had a nice room. We did experience cold showers often while there. The bar was good but the restaurant had issues and were not the best at accommodating guests. Bikes that could be borrowed were very limited and had to get there early to get one. Able to walk to most locations or drive. "

"Housekeeper was amazing. Recommend the ocean front deluxe. Well worth it ! RumFire restaurant was excellent. And its sunset view is beyond words."

"Clean room with all the items you need for the beach. Very convenient location for visiting anything in the north!"

"It was a fantastic week stay! They had everything that I needed and more. Such friendly staff and I felt right at home! "

"Extremely friendly and responsive staff. Well maintained rooms, pools and grounds. Food, drink and marketplace offer delicious and thoughtful options. Fantastic location for all you’d want to do in Kauai, but you could also stay and never need to leave the property. The design of property, especially pool areas, were a safe place for our kids to play and roam. Staying at Koloa Landing Resort is one of the best family vacation experiences we’ve had. We look forward to returning and sharing our positive experience with others."

"Pool is dirty and very cold! No heater. Room air conditioner was off from 2am to 5am. Parking is far and you need to pay for It. you wanna valet? Additional charge plus tip. I was about not to mention all of this but they did not let us do late check out. Not even 1/2 hour. We stayed for 6 nights and our room was only clean once. Very disappointed! Never again to this hotel. "