Hotel dekat West Towne Mall

"Was charged a $75 pet fee after our stay. We did not have any pets."

"Great staff"

"well maintained property in a convenient location. Courteous and helpful staff"

"This was a quick last minute stop. We got in late slept and left. Bed, pillows and blanket was so comfortable! Idk about the pool or hot tub as we didn't use anything. We didn't have breakfast either."

"Great stay"

"Our room would've been very nice had it not been for the awful smell we were met with upon entering it. It was a combination of stale chlorine water, damp clothes, and sewage. We discovered that a sewage smell was emitting from the toilet. I mentioned this to hotel staff and they said they'd address it, but no one ever came or checked back in with us. The beds were very comfortable. The pool area was fun, but I wouldn't say it was that well maintained. Overall, I'd give this hotel just an...

"Breakfast was subpar — several options, but looked very unappetizing. The room was a disaster. We walked in and it stunk of mildew & cat urine. It was awful! The sheets had stains, towels had stains, hair in the shower, and pubic hair on the toilet tank. Just disgusted. We were doing to ask for a different room, but given the state of the rest of the hotel, we assumed they would all have the same issue & we had plans to be out and about the city. I’d definitely stay somewhere else next time...

"Perfectly acceptable place, but the staff needs to learn to recognize a do not disturb sign. Also, a chain would be nice. Staff randomly opened my door without even a knock while the dnd sign was up."

"Very helpful staff."

"Great location and the extensive breakfast offerings are a plus. Rooms are clean and recently remodeled."

"Love the hotel also have an indoor parking garage. The staff was friendly and helpful."

"Delightful place, what takes it over the top was the charming and helpful staff: absolutely perfect."

"Very nice room with a spectacular view of the state capitol building. Lots of options for dining. Keep in mind that parking is $30 extra."

"Great location, as well as clean, quiet, restful. No complaints."

"Enjoyed my stay."

"Wonderful bar, staff and breakfast. Super close walk to the Sylvee theater"

"It is a quiet hotel that is perfect for a restful sleep. The kitchen has all the utensils you need to prepare a meal. It doesn't include spices, like salt and pepper; however, there are grocery stores fairly close by."

"Very friendly and helpful staff!!!"