"Beware this Hotel is VERY strict with their policies! Had a change of flight and they would NOT accommodate the change. Paid for two hotel rooms, begged to change our reservation to the day before our original booking as we had to leave a day earlier due to unforseen conflict, (well in advance..4 months) After numerous emails, virtual chats, sending our flight itinerary with the change the hotel would not budge. Under no circumstances would the hotel even try to discuss options. needless to say when we arrived at the hotel on our original reservation (the day we were now departing Athens) we asked to please try to have our rooms available for early check-in just to freshen up before our flight back home. Was told no rooms were available, could have one room ready by 11, took my phone numbr, I assumed me giving phone number they would call to confirm a room was actually ready. Never received a call. Went to hotel at 2pm our driver was there to transfer to airport. The Manager VANA seemed to have an attitude when we arrived at the Hotel on the 14th and seemed to know who we were from the MANY correspondences back and forth to beg for a change in reservation. We were informed breakfast was on the rooftop but we didn't have in included in our reservation so it would be 22pp, we had a 20 percent off with our reservation for food/bev. but they did not apply the discount. Pd. 500.00 USD but never set foot in a room, book ATHENS GATE, fabulous location and wonderful staff!"