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"air conditioner not working, nobody to take our bags, have to do all yourself, also when you checkout. Restaurant in hotel was terrible, had to wait nearly an hour for food, the place was empty. Also safe in the room not working, staff not helpful and all i would want a refund for my stay."

"Perfect"

"Incredible property and amazing staff"

"Great rooms, wonderful staff "

"Shuttle was easy. Hotel staff was excellent and attended to us with so much care. "

"Our extended stay at Taj Lands End has been truly exceptional! The level of service and attention to detail made our experience incredibly comfortable and memorable. A special mention to Aniket and Mahendra at breakfast, who were always attentive, efficient, and ensured everything ran smoothly. Rajan and Kajal were prompt and responsive, taking great care of all our in-room needs. The cleanliness throughout the property was outstanding. Vinit, the housekeeping manager, deserves particular appreciation—he was just as impressive during our previous stay as well, consistently maintaining high standards. We truly appreciate the team’s dedication and look forward to returning again!"

"Location is pretty good"

"Stayed for 4 nights March 2026. Novotel is convenient for getting around and just a few minutes drive to the Airport . The Hospitality and warmth of the Staff was definitely 10 on the scale. Our breakfast was very wide to choose from, and Chef Tejas personally comes to us and offer to make us anything of our choice. Special mention to Kunal, Kashmiri & Poui. They were all very attentive, polite and welcoming throughout our stay. Special thanks to Dipika Gi, Guest Services Manager, who took time out to meet us at Breakfast, with a farewell cake. Thank you all, we will be back! "

"Everytime I travel to Mumbai, The Leela is the only hotel I stay at. Words cannot do justice! This place is amazing and always feels like home in Mumbai "