"Myself and kids got our key, went to our room, and upon opening our room, a LIVE ROACH was crawling on the door. I went to the front desk and told them what I saw and showed them the video too -- didn't seem very concerned. Gave me a different room on the opposite side of the hall. I checked that room, and there were gnats on the counter, then I found 2 DEAD ROACHES!! I couldn't subject myself and my family to this, so asked for a refund and left. We were very grossed out and again, the front clerk didn't seem to care. I wouldn't recommend this place; you'll likely bring home roaches & pay for an exterminator. "