Thank you!!Dwayne Thornton Director of Sales

Thank you for your review, Kevin! We are always excited and grateful to hear of positive reviews of our property. We take the utmost pride in providing our guests with exceptional accommodations for their travels. Thank you again for sharing your experience and choosing our hotel!

Thank you for your stay!!Dwayne ThorntonDirector of Sales

Thank you for your stay and input.

Thank you for your stay and input.

Thank you for your stay and input.

Thank you for your stay and input.

Thank you for your stay and input.

Thank you for such kind words. We truly appreciate you. We look forward to your next visit. Thank you and safe travels.

I'm glad to hear that you enjoyed your stay at our spacious room! We apologize for the limited breakfast options, but we're glad it was enough for you. Our staff takes pride in providing excellent service, and we're happy to hear that they were friendly and accommodating. Thank you for your positive feedback, and we hope to welcome you back for a longer stay in the future!

Thank you for your outstanding review! We are thrilled to receive a perfect score from you and appreciate your kind words. It is our utmost priority to provide exceptional service and a memorable experience for our guests, and we are delighted to hear that we succeeded in doing so during your stay.We truly value your feedback and look forward to welcoming you back for another wonderful stay in the future.

Thank you for your kind review! We are delighted to hear that you had a pleasant stay with us and enjoyed our great staff, spacious rooms, and clean and comfortable accommodations. We are also glad to know that our proximity to the stadium was convenient for you. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Thank you for your outstanding review! We are thrilled to receive a perfect score from you and appreciate your kind words. It is our utmost priority to provide exceptional service and a memorable experience for our guests, and we are delighted to hear that we succeeded in doing so during your stay.We truly value your feedback and look forward to welcoming you back for another wonderful stay in the future.

Thank you for your outstanding review! We are thrilled to receive a perfect score from you and appreciate your kind words. It is our utmost priority to provide exceptional service and a memorable experience for our guests, and we are delighted to hear that we succeeded in doing so during your stay.We truly value your feedback and look forward to welcoming you back for another wonderful stay in the future.

Thank you for your wonderful review! We are thrilled to hear that you found our hotel clean and your room in great condition. Our staff takes pride in providing friendly and helpful service, and we are glad they were able to accommodate your needs by keeping the pool open a little later for your family. We truly appreciate your recommendation and hope to have the pleasure of welcoming you and your family back in the future.

Dear Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that Sheila and Tierra provided you with friendly and helpful service, and that their recommendations were on point. We will be sure to recognize them for going above and beyond to make your stay satisfactory. However, we apologize for any inconvenience caused by Visaal's lack of helpfulness. We will address this with him to ensure that all of our staff members are providing the same level of service. Regarding breakfast, we apologize for the repetitive food options during your stay. We appreciate your feedback and will work on improving the variety and selection for our guests. Thank you again for your valuable feedback, and we hope to have the opportunity to serve you better in the future.

Thank you for your kind words! We're thrilled to hear that our front desk staff made you feel welcomed and contributed to your positive experience. We pride ourselves on our friendly service and we're glad it made a difference in your stay. We look forward to welcoming you back soon!

Thank you for sharing your experience. We're glad to hear that our clean and quiet environment helped to put your concerns at ease. We strive to provide a safe and comfortable stay for all our guests. We hope to welcome you back soon!

Thank you for taking the time to share your feedback regarding your recent stay at SpringHill Suites Wheeling. We are delighted to hear that you had a great experience overall, but we apologize for the confusion regarding our housekeeping policy.We understand that it would have been helpful to know in advance that our housekeeping service is provided for stays longer than three days. We apologize for any inconvenience or uncertainty this may have caused during your stay. We appreciate your understanding and patience as we work to ensure that all guests are informed of this policy at check-in.We are glad to hear that our front desk attendant acknowledged your concern and assured you that efforts are being made to communicate this information to all guests upon arrival. Your feedback is valuable to us, and we will continue to improve our communication processes to avoid any future misunderstandings.Thank you for your kind words about the rest of your stay. We are pleased that you enjoyed your accommodations and had an overall pleasant experience. We strive to provide exceptional service and a comfortable stay for all our guests, and we are grateful for your positive feedback.If you have any further concerns or questions, please do not hesitate to reach out to us directly. We are here to assist you in any way we can.Thank you for choosing SpringHill Suites Wheeling, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Thank you for taking the time to share your wonderful review of your recent stay at the SpringHill Suites Wheeling. We are thrilled to hear that you had a 10/10 experience with us!It is always our goal to provide exceptional service and create a memorable stay for our guests, and we are delighted to know that we succeeded in doing so during your visit. We appreciate your kind words about our staff and their dedication to ensuring your satisfaction. We will be sure to pass along your compliments to the team.We are also glad to hear that you found your room to be comfortable and well-maintained. Our housekeeping team takes great pride in their work, and it is rewarding to know that their efforts contributed to your enjoyable stay.Thank you for choosing the SpringHill Suites Wheeling, and we hope to have the pleasure of welcoming you back in the future. If there is anything else we can do to make your next stay even more exceptional, please do not hesitate to let us know.

Thank you for taking the time to provide feedback on your recent stay at SpringHill Suites Wheeling. We appreciate your honest review and value your input as it helps us improve our services.We are glad to hear that you had an overall satisfactory experience during your stay. However, we understand that there may have been areas where we fell short of meeting your expectations. We apologize for any inconvenience or disappointment you may have encountered.To better understand your concerns and address them appropriately, we kindly request additional details regarding the specific aspects of your stay that you found lacking. Your feedback is important to us, and we want to ensure that we take the necessary steps to improve and provide a more enjoyable experience for our guests.Please feel free to reach out to us directly with any further information or concerns you may have. We are here to listen and assist you in any way we can.Thank you for choosing SpringHill Suites Wheeling, and we hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that exceeds your expectations.

Thank you so much for taking the time to share your positive experience at SpringHill Suites Wheeling! We are thrilled to hear that you enjoyed the cleanliness, beauty, and spaciousness of your room. It's wonderful to know that you found it comfortable and easily accessible. We're glad that our gym facilities met your expectations and that our staff provided friendly, helpful, and efficient service throughout your stay. We appreciate your kind words and look forward to welcoming you back for another enjoyable experience soon!

Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your rating of 4 out of 5 and value your comments regarding the shower needing attention.We apologize for any inconvenience this may have caused during your stay. Rest assured, we have shared your feedback with our housekeeping team, and they will address the issue promptly to ensure that it does not occur again in the future.We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback helps us to continuously improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Thank you again for your valuable feedback.

Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your positive comments about our clean hotel and friendly concierge. However, we apologize for the inconvenience you experienced regarding our use of plastic ware and disposable cups in the breakfast area.We understand and share your concern about sustainability and the impact of single-use plastics on the environment. We are actively working towards implementing more sustainable practices throughout our hotel, including reducing our use of plastic ware. Your feedback serves as a valuable reminder of the importance of this issue, and we will explore alternative options for utensils and cups in our breakfast area.We appreciate your suggestion of providing real utensils and glass cups instead of disposable ones. We will take this into consideration as we evaluate our current offerings and make changes to better align with sustainable practices. Additionally, we will explore the possibility of providing ceramic cups for coffee, as you suggested.Thank you for bringing these concerns to our attention. We value your feedback and are committed to continuously improving our sustainability efforts. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that aligns with your expectations.If you have any further suggestions or concerns, please feel free to reach out to us directly. We appreciate your understanding and look forward to serving you again.

Thank you for taking the time to leave us a fantastic 5 out of 5 review! We truly appreciate your kind words and positive feedback.It is always our goal to provide exceptional service and a memorable experience for our guests, and we are thrilled to hear that we succeeded in doing so during your stay. Your satisfaction is our utmost priority, and your feedback serves as a great motivation for our team.We are grateful for your support and for choosing our hotel. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back and providing you with another outstanding experience.Thank you once again for your wonderful review!

Thank you for taking the time to share your feedback regarding your recent stay at the SpringHill Suites Wheeling. We sincerely apologize for any inconvenience you experienced during your stay.We are truly sorry to hear that you found your room to be dusty and not clean. This is certainly not the level of cleanliness we strive to provide for our guests, and we understand how important it is to have a clean and comfortable environment.Please be assured that we have shared your comments with our housekeeping team to address the issue and ensure that such oversights do not occur in the future. We take cleanliness very seriously, and we will be reinforcing our training and inspection procedures to prevent any recurrence of this issue.We appreciate your valuable feedback as it helps us identify areas for improvement. We hope that you will give us another opportunity to provide you with the exceptional experience that we are known for.If there is anything else we can do to make it up to you or if you have any further concerns, please do not hesitate to reach out to us directly. We value your patronage and hope to welcome you back to our hotel in the future.

Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your honest review and are glad to hear that you had a positive experience overall, rating your stay an 8 out of 10.We apologize if there were any aspects of your stay that fell short of your expectations. We value your feedback as it helps us identify areas for improvement and ensure that we continue to provide the best possible experience for our guests.If there are any specific areas that you feel we could have done better, we would greatly appreciate any additional details you can provide. Your input is important to us, and we are always looking for ways to enhance our services and amenities.We hope that despite any shortcomings, you still enjoyed your time with us and that we will have the opportunity to welcome you back in the future. Please do not hesitate to reach out to us directly if there is anything else we can do to make your next stay even better.Thank you once again for choosing our hotel, and we look forward to serving you again soon.

Thank you for your feedback. We appreciate your understanding regarding the condition of the bathtub. We apologize for any inconvenience caused. We are glad to hear that the rest of your stay was enjoyable and that you found the other areas of the accommodation to be in great shape. We will take note of your comments and work towards improving the bathtub for future guests. We hope to have the opportunity to welcome you back for an even better experience in the future.

We apologize for any inconvenience you experienced with your reservation change request. Our policy regarding reservation changes is designed to ensure fairness and availability for all guests. While we understand that unexpected circumstances can arise, we also have to consider the impact on other guests and our own operational constraints. We regret that we were unable to accommodate your request on this occasion. We value your feedback and will take it into consideration as we continually strive to improve our policies and procedures. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.

Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered during your stay. We take cleanliness and maintenance very seriously, and we are disappointed to hear that we fell short of your expectations in these areas. We will address the overgrown tree, dirty windows, and the cleanliness of the hot tub and bathroom immediately. We also apologize for the inconvenience caused by the limited laundry facilities and broken ice machine. We appreciate your feedback and will use it to improve our services and facilities. We understand your frustration and hope that you will consider giving us another chance to provide you with a better experience in the future.