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Ulasan untuk Best Western Rocky Mountain Lodge

2.5 out of 5
Best Western Rocky Mountain Lodge
6510 Highway 93 South, Whitefish, MT

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 692 dari 1002 ulasan" "
Penilaian 8 - Bagus. 243 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 46 dari 1002 ulasan" "
Penilaian 4 - Buruk. 10 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 1002 ulasan" "

9,6/10

Kebersihan

9,6/10

Staf & layanan

9,4/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Anthony

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Average hotel, we were put in a handicap room because of our pet. We would of preferred a different room but no other option was available. Breakfast was below average, same kind of food served on days we were there except protein was different.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean and comfortable rooms. Good selection of breakfast food. Pool and games room provide a great place fir families to relax.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Denise Pausanos pada tanggal 14 Mei 2024
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Sangat Bagus

Shaun, Holladay

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet clean and great location
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Denise Pausanos pada tanggal 14 Mei 2024
Thanks for your feedback!!

10/10 Sangat Bagus

Nicolette

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay , good staff very welcoming to us and our dog , very clean rooms and a good breakfast every morning
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Denise Pausanos pada tanggal 6 Mei 2024
Thanks for your feedback!! We appreciate your business

10/10 Sangat Bagus

Peter

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay, staff where fantastic, awesome hotel breakfast, and great afternoon snacks of popcorn and cookies
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Denise Pausanos pada tanggal 6 Mei 2024
Thanks for your feedback!! We appreciate your business.

10/10 Sangat Bagus

bryan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel had shuttle service to downtown AA and restaurants. Has hot tub Breakfast was excellent
Menginap 3 malam pada bulan April 2024
Tanggapan dari Denise Pausanos pada tanggal 6 Mei 2024
Thanks for your feedback!! We appreciate your business.

10/10 Sangat Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable stay. Staff very friendly and helpful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Denise Pausanos pada tanggal 2 Mei 2024
Thanks for your feedback!!

10/10 Sangat Bagus

Marc

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My room was conveniently located near lobby on the first floor and I could see my car from my window. Although hotel was located on a Main Street it was quiet and close to restaurants.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Denise Pausanos pada tanggal 2 Mei 2024
Thanks for your feedback!!

10/10 Sangat Bagus

Mark

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Denise Pausanos pada tanggal 2 Mei 2024
Thanks for your feedback!!

8/10 Bagus

Judith

Bepergian bersama keluarga
We stayed for two nights in February. Breakfast was great and one gentleman in particular was excellent in there. Only complaint is the maids were chatting quite loudly outside our door one morning before we were up.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Denise Pausanos pada tanggal 11 Mar 2024
I am sorry we did not meet your expectations with our staff visiting. Thanks for your feedback!!

10/10 Sangat Bagus

Andrew

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice workers, good value
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Denise Pausanos pada tanggal 11 Mar 2024
Thanks for your feedback!! We try hard at making our guests happy

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great service! Lots of fun extras: a well-supplied game room; chili available every day for apres ski; wonderful breakfasts with variety every day; popcorn and cookies available any time; tea/hot chocolate bar, and a coffee bar. I was glad there was a fitness room, but it was very tiny. A sign there said capacity 13, but there's no way 13 could fit there - even 3 people would feel crowded.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Denise Pausanos pada tanggal 11 Mar 2024
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Sangat Bagus

william

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Awesome hotel to stay at!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Denise Pausanos pada tanggal 27 Feb 2024
Thanks for your feedback!!

10/10 Sangat Bagus

Marie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What you wxpect from a BW :-)
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Denise Pausanos pada tanggal 27 Feb 2024
Thanks for your feedback!!

8/10 Bagus

Jerome, London

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Breakfast was weak, out of orange juice for a week! There are two grocery stores within 200 yards. Out if coffee cup lids and stir sticks for 4 days. Pickup at airport was great! Snowbus is great! But I had to pay $60 to get back to airport because my flight was at 6:30am and hotel staff wouldnt get up
Menginap 14 malam pada bulan Januari 2024
Tanggapan dari Denise Pausanos pada tanggal 16 Feb 2024
I am sorry we did not meet all expectations here at the Best Western Rocky Mountain Lodge. I hope that you will give us another chance with our brand! Your feedback is greatly appreciated.

10/10 Sangat Bagus

Kathryn

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Appreciated the attention to details and the friendliness of the staff. I felt like I as a guest in their home.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Denise Pausanos pada tanggal 16 Feb 2024
Thanks for your feedback!! We try hard at making our guests happy!!

10/10 Sangat Bagus

Russell A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Denise Pausanos pada tanggal 16 Feb 2024
Thanks for your feedback!!

10/10 Sangat Bagus

Diane

Bepergian bersama teman
Nice clean room and friendly staff. Great breakfast. Well stocked game room. Cookies and popcorn too.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Denise Pausanos pada tanggal 16 Feb 2024
Thanks for staying with us!! We try hard at making our guests happy.

8/10 Bagus

Clark

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Denise Pausanos pada tanggal 16 Feb 2024
Thanks for your feedback!!

8/10 Bagus

Claire

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect 1 night stay
We stayed here overnight while visiting Whitefish for a minor hockey game. The hotel was very comfortable and everything we needed was included. We loved the new games room. The beds were a 10/10 for comfort!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Denise Pausanos pada tanggal 16 Feb 2024
Thanks for staying with us!! We try hard at making our guests happy.

10/10 Sangat Bagus

Dana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stayed for 2 nights with my kids and dog and it was perfect for what we needed, will definitely stay with them again!!
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Denise Pausanos pada tanggal 16 Feb 2024
Thanks for your feedback!! We try hard at making our guests happy.

8/10 Bagus

Gary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good value
Very nice hotel for the value, I’d like to think it’s one of the best deals in the area for the quality … ! I’d stay again, Decent breakfast provided, room was clean and relatively quiet but we were here over Christmas time. There were only 5-6 other vehicles daily. Great location of this hotel. Staff were nice, some more than others. We appreciated the locked ( card access only ) of the back and side doors of the building. Pool and hot tub are quite nice especially the hot tub. More than likely we will stay here again.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Denise Pausanos pada tanggal 16 Feb 2024
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Sangat Bagus

William

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
access to town shopping with fairly good directions to get to Glacier.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Denise Pausanos pada tanggal 16 Feb 2024
Thanks for your feedback!!

10/10 Sangat Bagus

Els

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Nicole

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall the experience was very nice. It's not a fancy hotel but it is very warm and inviting. The staff was very friendly. The room felt quite clean as was the bathroom. I gave 4 stars only because since COVID things have changed and they don't do room checks as they used to do before COVID but, still very nice. The bed to me, wasn't the worst but not the best in comfort as it felt a little springy. The room was super quiet though. They also provide an excellent breakfast choice in the morning. I would definitely stay there again and recommend to friends or strangers.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Denise Pausanos pada tanggal 30 Nov 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Sangat Bagus

ANGELA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023
Tanggapan dari Denise Pausanos pada tanggal 30 Nov 2023
Thanks for your feedback!! We try hard at making our guests happy.

6/10 Cukup Baik

Michael H.

Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Daniel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Denise Pausanos pada tanggal 24 Nov 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Sangat Bagus

Jake

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Denise Pausanos pada tanggal 24 Nov 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Sangat Bagus

Julian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such accommodating staff !!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Denise Pausanos pada tanggal 24 Nov 2023
Thanks for your feedback!! We try hard at making our guests happy.

8/10 Bagus

Dale, Calgary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay. Fireplace unfortunately didn't work in our initial room but the alternate room was very nice (although the group in the meeting room prevented sleeping in on our last day).
Menginap 3 malam pada bulan November 2023
Tanggapan dari Denise Pausanos pada tanggal 24 Nov 2023
I am sorry that we did not meet your expectations on your last day. We try hard at making our guests happy.

10/10 Sangat Bagus

Pat

Disukai: Staf & layanan, kondisi & fasilitas properti
Very quiet and clean.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Denise Pausanos pada tanggal 14 Nov 2023
Thanks for your feedback!!

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Denise Pausanos pada tanggal 14 Nov 2023
Thanks for your feedback!!

8/10 Bagus

Ninah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan November 2023
Tanggapan dari Denise Pausanos pada tanggal 14 Nov 2023
Thanks for your feedback!!

8/10 Bagus

Pui Sang

Bepergian bersama teman
Likes: Rate is reasonable. Location is convenient. Don't like: gave us a handicap room. Nor bath tub, hard to take a shower.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 14 Nov 2023
Thanks for your feedback!!

10/10 Sangat Bagus

Mariel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was very kind for the staff to upgrade our room and staff are friendly too.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 14 Nov 2023
Thanks for your feedback!!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient and Clean
Very clean and comfortable with quality service.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 26 Okt 2023
Thanks for your feedback!!!

10/10 Sangat Bagus

Roger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 26 Okt 2023
Thanks for your feedback!!

6/10 Cukup Baik

Lori

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very good value for Whitefish
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 24 Okt 2023
Thanks for your feedback!!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 24 Okt 2023
Thanks for your feedback!!

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent customer service from check in through check out. Clean and comfortable. Shuttle service to and from downtown Whitefish, although it's less than a mile walk.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 24 Okt 2023
Thanks for your feedback!!

2/10 Sangat Buruk

Zac

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I liked the staff. They were nice. The assistant manager was kind enough to refund our next 3 nights after staying there for one. They do their best with what they're given. That's the end of what I liked. The room was clean from what I could see, bed was made, spacious enough. Would have made it work if it was around $100 a night or so. But for $180-$200 a night, some things were just too ridiculous. I should have taken pictures. The bed, was hard as a rock to me. I get some beds are firm, but this was ridiculous and felt like it was upgraded the last time the bathrooms were. Which had to be 20 years ago. The bathrooms. Oh boy. - First of all, very cramped. You could have taken some square footage out of the room itself and made the bathroom 10x better. - Second of all, who puts that small of a toilet in a bathroom unless you absolutely have to? It was 19 inches off the ground (I measured) - Third, the shower head was literally at my shoulder. Was this room made for dwarves? What am I missing? Fourth. Neither the sink or the shower drained properly. The icing on the cake was the elevator being out of service due to a "new wrap" being put on it (at 12pm, one of the most busy times) and we had to carry all of our luggage down 2 flights of stairs to leave. At least the maintenance guy was nice enough to carry some of it. Like I said before, not a staff problem. This owners simply needs to fork over the money to properly renovate the building. Do better.
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 24 Okt 2023
Thanks for your feedback!!

10/10 Sangat Bagus

Tammy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 24 Okt 2023
Thanks for your feedback!!

10/10 Sangat Bagus

Jim

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay in Whitefish, MT. Best Western Rocky Mountain Lodge is great. Great staff, happy, friendly, helpful. Clean facility all around, fantastic breakfast choices. Good sized room for two adults and two dogs. Very welcoming to our fur babies. We will be staying at Best Western in all our future travels. 🐶💕🐶
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 16 Okt 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Sangat Bagus

Gisela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the entree, the style of the rooms, everything. Very very friendly breakfast server!!!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 16 Okt 2023
Thanks for your feedback!! We try hard at making our guests happy.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 11 Okt 2023
Thank you for your feedback.Warm Regards,Denise Pausanos

10/10 Sangat Bagus

chris

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
IT WAS AWESOME!!! The Front Desk Person Was Excellent to Work With
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 11 Okt 2023
Thanks for your feedback!!

10/10 Sangat Bagus

Tiffany

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great town! Nice clean hotel.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Denise Pausanos pada tanggal 11 Okt 2023
Thanks for your feedback!!

10/10 Sangat Bagus

Linda

Menginap 1 malam pada bulan September 2023
Tanggapan dari Denise Pausanos pada tanggal 11 Okt 2023
Thanks for your feedback!!

10/10 Sangat Bagus

Dean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was warm and welcoming! Every night they had snacks for the guests, such as fresh popcorn and a variety of nice cookies!
Menginap 2 malam pada bulan September 2023
Tanggapan dari Denise Pausanos pada tanggal 4 Okt 2023
Thanks for your feedback!! We try hard at making our guests happy.Warm Regards,