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"Stayed here for one night with family. Overall a lovely place, but a few minor issues. There is an extra charge for swimming facilities unless you book directly. At £10 per person, including children over 6, this proved expensive for a half hour swim to entertain the children. The pool was also too cold to take our 7 month old in for very long. We had a junior suite, which provided ample space for myself and 2 children. Unfortunately there was no cot available when asked at check-in. The receptionist mentioned another family had already asked and she was trying to source one for them so seems like they don't have a great supply of these. The restaurant was pretty good, nice food and reasonable prices, but a little slow on service and only opened at 6pm so we were there quite late with small children. They also had 4 EV charging spaces, which were all available when we stayed."

"Staff are lovely and very thoughtful"

"Room was clean and bigger than expected Ideal location "

"Beverley at reception was fabulous, warm welcoming and we couldn’t have asked for a better check in, what a credit to the Hilton. Super clean, comfortable, great amenities. Spa has a good sauna and steam but overall vibe not really very spa like, swimming lessons going on and no sun loungers "

" The property was advertised as offering free parking. At check-in, we were asked to provide our car registration number for the duration of our stay, which we did in good faith. However, a week later we received a parking fine for using the hotel car park. When we contacted Holiday Inn, they advised that they were unable to assist and that we would need to appeal directly to the parking company, providing proof of our stay. We have submitted this appeal and are currently awaiting a response. The parking arrangements at the hotel should be clearly and accurately described. The car park does not appear to be managed by the hotel, and despite collecting vehicle registration details, the hotel does not ensure these are effectively communicated to the parking operator. This has resulted in unnecessary inconvenience and stress."