Residences in Federal Territory of Kuala Lumpur

"A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests. Check in was a mess and took over 15 mins to be served with no water provided. Breakfast was good but very hectic with no personalised service. We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was worse than expected "

"Room was clean and modern, hotel was very modern and conveniently located "

"I love the location, it's perfect for my elderly mom safe and convenient. "

"All good as usual : nice breakfast, beautiful room and quiet settings"

"Great hotel central nice restaurant and lots to do around the hotel "

"Property is clean but show sign of age. Staffs are generally friendly with the exception of front desk receptionists who has poker face most of the time; a little smile goes a long way. There is quite a distant from the front desk to the elevator, which involve going up an escalator; I am not sure how physically challenged people can make it up there."

"Need to have more vegetarian options in their club lounge and also more variety"

"Quality of breakfast is lacking but the spread is ok."

"Excellent breakfast buffet. Great location. Wonderful room and very professional and welcoming staff."