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"Staff was helpful, and pleasant. Rooms were large and clean. "

"Excellent "

"Very clean, friendly staff"

"There was no body soap or shampoo in my shower. That was a problem for me because I had not brought any with me. Other than that the bed was comfortable, pillows were great. "

"The rooms were comfortable and clean. Staff was friendly and helpful."

"Hotel is old and needs an upgrade. Valet parking was confusing and staff was rude."

"First of all, if you are staying at a Westin for the brand of “heavenly beds” and a nicer, more elevated hotel, forget it! They haven’t put a dime into this place. Peeling wallpaper, old carpeting & outdated furniture. Service was beyond bad if you can call it service. Nobody was friendly and literally GRUNTED when I said good morning. I could go on and on about what a dump this place is. I will go elsewhere next time. "

"We were treated terrifically by a kind staff. The shuttle service into Cincinnati helped us tremendously. We will definitely stay here in the future. "

"It was amazing."