Search Hotels Near Wilderness at the Smokies, Sevierville

"Our room and bathroom were really spacious. The breakfast buffet was excellent. We enjoyed the pool and hottub. The housekeeping was terrible though. There were 4 of us and they would not replace our 4 towels with another 4. We would come back to only 2 or 3 towels every single day and would have to request more. Also would have to walk down to the lobby to make the request since they never answered the phone. We had one extra roll of toilet paper when we arrived and when we opened it, they did not replace it. We ended up having to request that also when we ran out."

"The food was terrible, and the pool is small and overloaded with people. There was no one upholding the quiet after 11 rule. There were people/kids running and screaming in the halls at all hours. A very poor experience. "

"We took our 5 yr old grandson with us and we loved all things you had for kids to do The condo was perfect staff friendly "

"We were turned away at the door and were told they had a technical problem with checking in at the hotel so we had nowhere to stay on a Saturday night. During Spring Break! We were also told we would be receiving one free night for the inconvenience and I’ve not received a thing. Beware! "

"Very friendly staff. Balcony room was just a few dollars more so why not. It’s essentially a window with a rail, there was no seating. "

"The breakfast was yummy, the eggs are the only thing I wasn’t impressed with. Staff very friendly. Room was so nice!"

"Older place but was clean great value "

"Convenient location very clean property "

"Do not stay here- they have bed bugs the rooms are disgustingly unkept and if you bring any problems to management they will threaten you ."