Search Spa Hotels in Wilkes-Barre

"Hotel charges a mandatory amenity fee. This feels petty. Either increase Room fee and include amenities or eliminate fee. Being that desperate to grab another 37.00 after paying 250 for room, dropping couple grand at casino and few hundred on restaurants. The extra 37 is cheap. If you’re a non smoker, stay away, smoke hits you second you enter the property. Parking for hotel is inconvenient for the stay. Either use valet or stay some place else. "

"Good room and breakfast microwave not working right beware of coming with cat as they have easy access to hide under beds!!"

"Was clean but didn’t like the breakfast"

"Pool and hot tub was great hotel staff was friendly and speedy"

"Amazing staff"

"Awesome!!!!!!!!!!!!!!!!!!"

"We drove 4 hours and upon check in they informed us the water park was NOT included in stay. The room was filthy ( bathtub had hairs in it, toilet was dirty, and the bed sheets were stained). Our room key was assigned to other guests whom walked into our room while we were still inside. Every guest we encountered told us to not waste money on the water park- it’s filthy and water heaters are always broken. We decided to leave 4 hours after arriving, to drive back home another 4 hours. When we informed the front desk of our reasons for leaving and requesting refund, they told us we would have to email the manager because there was no one there to authorize a refund. After going back and forth for a while, my husband agreed to to allow them to charge one night ( we were supposed to be there for 2 nights), they agreed and put a refund request form in for the 2nd night. Although they charged us for one night we still decided to leave with our kids. It was absolutely a horrible experience, my 3 yr old and autistic 13 yr old were devastated and tired. My 3 yr old celebrated his birthday in the car since he couldn’t have his celebration at the resort as we planned. We will NEVER recommend them to anyone. "