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Ulasan untuk Howard Johnson by Wyndham Williamsburg

2 out of 5
Howard Johnson by Wyndham Williamsburg
6483 Richmond Rd, Williamsburg, VA

Ulasan

5,8
Penilaian 10 - Sangat Bagus. 181 dari 1003 ulasan" "
Penilaian 8 - Bagus. 194 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 203 dari 1003 ulasan" "
Penilaian 4 - Buruk. 173 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 252 dari 1003 ulasan" "

5,8/10

Kebersihan

6,6/10

Staf & layanan

5,4/10

Fasilitas

5,4/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Sue

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We were traveling with family and able to get an adjoining room.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hojo Guest Relations pada tanggal 21 Mei 2024
We are glad we were able to provide the room type you desired. Please come again soon.

10/10 Sangat Bagus

Mary Grace

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are accommodating and courteous. We had a wonderful and safe stay. Thank you guys
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hojo Guest Relations pada tanggal 21 Mei 2024
Thank you for staying please come again soon.

10/10 Sangat Bagus

Yolanda

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
I enjoyed my stay with my daughter. There was an issue of discomfort and it was resolved by the front desk service rep. Thank you
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hojo Guest Relations pada tanggal 21 Mei 2024
Thank you for staying with us.Please come again soon.

2/10 Sangat Buruk

Regina

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
One of the elevators was broken. I was afraid the other one would break with us in it. The phones in the rooms were all broken. One lady told me her toilet seat was broken. The pool didn’t open until 12 noon - same with the sauna - so no morning work out. The pool was quite small and definitely not heated. The ceiling in the room was peeling. Breakfast was a bag of snacks. We were expecting a hot meal. And there was no lovely grassy patio/garden as shown in the pictures. Management told me there never was any. The bed was good and the TV but that is about it. Oh and the hot water was good and hot after running it for about 20 minutes to get it hot although the pressure was low. The hot tub in the room had jets only on the sides so you had to sit sideways to get jets on your back. It was a large hot tub but very slippery on the bottom and one could possibly slip under the water. I wouldn’t want one of those. So sorry but not too much good to say here. The maids were the only good thing as they cleaned quite well and the management tried despite what they had to work with. It was not there fault. We will never stay there again. Oh - they did have yogurt for us to get for breakfast. That was a good thing.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hojo Guest Relations pada tanggal 21 Mei 2024
We are very sorry that you were not satisfied with your stay. We offer fruit (apple or banana) yogurt , bagel bacon egg and cheese biscuit along with other things in the breakfast bag. We do not advertise a full hot breakfast. We are very sorry you were under the impression that the gym open at 12 the opening time for the gym and sauna is 6 am. We are continuous in our efforts to improve our hotel. We are very sorry again.

10/10 Sangat Bagus

Roy

Bepergian bersama keluarga
Great experience
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hojo Guest Relations pada tanggal 21 Mei 2024
Please come again soon.

10/10 Sangat Bagus

Jolynn

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pool area was cold.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hojo Guest Relations pada tanggal 21 Mei 2024
We are very sorry about the pool. We will try to do better in the future.

2/10 Sangat Buruk

Damon

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
No hot water to shower
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hojo Guest Relations pada tanggal 1 Mei 2024
We are very sorry about that. We had to repair the boiler.

4/10 Buruk

Mauricio

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
When i arrived, no one was at the front desk and waited for 15 mins having to call a number that was on a sign at the front desk. the room was clean, but the refrigerator was broken with a towel in it soaking up condensation from the freezer. The AC unit was SUPER loud and had to sleep with it off. I would not recommend to others.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hojo Guest Relations pada tanggal 1 Mei 2024
We are very sorry about that we will look into what was going on with that room.

10/10 Sangat Bagus

Mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hojo Guest Relations pada tanggal 1 Mei 2024
Thank you please come again.

10/10 Sangat Bagus

Mark

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property itself has a few issues however every business has a few issues what made the difference was the very friendly and positive employees who work here. From the day shift to the night shift they were very pleasant always had a smile and were always willing to help. I've read the reviews so you get a paper breakfast you so you get a paper breakfast you know so you get a paper breakfast you know you so you get a paper breakfast you know you so you get a paper breakfast you know you so you get a paper breakfast you get a paper bag filled with goodies. I mean they had an Otis spunmyer (sp) muffin, on top of the name brand items were included. For the price that I paid I am exceptionally happy
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hojo Guest Relations pada tanggal 1 Mei 2024
Thank you for staying with us please hurry back.

10/10 Sangat Bagus

Veeru

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For the price it is very reasonable and very neat and clean!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hojo Guest Relations pada tanggal 1 Mei 2024
Thank you come again soon.

6/10 Cukup Baik

Emma

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hojo Guest Relations pada tanggal 1 Mei 2024
Please let us know what happened.

10/10 Sangat Bagus

Sandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hojo Guest Relations pada tanggal 11 Apr 2024
Thank you for choosing us for your stay.

2/10 Sangat Buruk

Juqawn

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They was rude had to wait till 4 pm to check in
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hojo Guest Relations pada tanggal 27 Mar 2024
We are very sorry that we did not have early check in available for you. Our regular check in time is listed as 4pm. The booking company should have sent that to you on your confirmation. We do sometimes have early check in available but are not required to start checking people in early especially if we have a lot of rooms that need to be cleaned.

2/10 Sangat Buruk

Ashley

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Door was broken, holes in wall, even if you dont want a smoking room, they all smell like smoke. No smoke detector, literally ripped off the wall. Tv was broken and no remote
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hojo Guest Relations pada tanggal 27 Mar 2024
We are truly sorry that happened. We are looking into your stay to find out why the situation was not fixed or why you were not moved to a more suitable room.

2/10 Sangat Buruk

Tyren

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 8 Mar 2024
We have looked into your stay. We are sorry that you were not happy with your stay.

2/10 Sangat Buruk

Amanda

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
First and last time staying at a HOJO!
On our arrival we noticed the hotel appeared very run down. We found out the free breakfast was a bagged piece of fruit and a granola bar. The Resturant had been closed for a while. We stayed in room 329. Once entering the room I noticed the entrance light inside the room was not working and missing a light bulb and really filthy. Makes you somewhat nervous entering a dark hotel room. There were water stains on the ceiling in the hallway entrance of the room next to the bathroom and above the hot tub in our room. THERE WAS NO SMOKE DETECTOR! It had been removed and not replaced. The ventilation fan in the bathroom did not work. The toilet rocked back and forth. The indoor pool was closed they said due to a heater malfunction. It looked abandoned for years. That would have been nice to know as this was one of the reasons I chose to come here on our 27th anniversary trip. The hot tub jets only halfway worked on one side of the tub. This was my first and last time staying at a HOJO. This hotel is total false advertisement and doesn't even need to be advertised on Hotels.com!
Nasty light fixture had no bulb. Made me nervous entering a dark room! Not good or safe.
NO SMOKE DETECTOR!
Notice the huge water stain and the filthy light fixture that did not have a bulb in it. The tub is just on the other side of that wall so now you know where the stain came from, upstairs 4th floor tub.
Better view of the hot tub. One of the main reasons why we chose to stay here on our 27th anniversary.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
We are very sorry for your experience. We advertise a grab and go breakfast which contains a juice or water a muffin a cookie an apple a granola bar a bacon egg and cheese jimmy dean biscuit and a yogurt. We are very sorry and will look into any complaints that you may have put in at the front desk and see why the situation was not rectified,

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Only there one night, not bad but could definitely use a renovation.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
We are working on renovations right now. Thank you for staying with us.

8/10 Bagus

Danielle

Its good.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
Thank you for staying with us.

10/10 Sangat Bagus

Sonja

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 27 Mar 2024
Thank you for your business.

6/10 Cukup Baik

Bruce

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
Thank you for choosing us for your stay.

6/10 Cukup Baik

April

Disukai: Staf & layanan
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
Please let us know what your experience was.

4/10 Buruk

Lisa

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
I was put in a smoking room by accident and the entire hall smelled of pot, i went to call down to tell them and the phone didn t work, i went back to the elevator to go back down and the elevator didn t work, had to walk down 4 flights of stairs. I m only staying tomorrow because i m already here..new floor and room is better
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
We are sorry that happened to you. I am glad to hear that you were able to get a new room.Thank you for letting us know.

6/10 Cukup Baik

Eboni

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
Thanks for your stay.

6/10 Cukup Baik

Steven

Bepergian bersama teman
Disukai: Fasilitas
The room was great and good! Nice bed, sofa in room jacuzzi tv, refrigerator microwave. Didn’t like no phone wasn’t working the construction going on and bag breakfast was a problem it’s not strong covid19 anymore
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
We are very sorry about the construction we have been trying to take care of it in our off season. The bagged breakfast is not a covid thing. We follow Wyndhams regulations and they say we no longer do full breakfast. We do hope to have it back in the future.

2/10 Sangat Buruk

Dennis

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
Please let us know what would make your stay better.

2/10 Sangat Buruk

Natalie

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
Please let us know about your experience.

4/10 Buruk

Maurice, Williamsburg

Menginap 7 malam pada bulan Januari 2024
Tanggapan dari Hojo Guest Relations pada tanggal 27 Mar 2024
Please let us know how to improve your stay

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Was there for a weekend getaway. Had a great stay all the staff were friendly and very helpful. If you are staying there while Houston is on duty, he is very nice and accommodating. Good knowledge of the area and the history of the property. Will definitely be returning... thank you for an enjoyable time
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Kay pada tanggal 19 Jan 2024
Thank you for the kind words. We hope to have you back very soon. Thank you for staying with us.

6/10 Cukup Baik

Tamika

Traveler bisnis
Pool and hot tub closed !!!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Kay pada tanggal 19 Jan 2024
We are very sorry for that. We hope to have it fixed in a few days. There was an unfortunate problem with pool heater. We do not have a hot tub so we are sorry for the confusion.

10/10 Sangat Bagus

Tiffany

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 23 Feb 2024
Thank you for choosing us.

10/10 Sangat Bagus

Joseph

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Kay pada tanggal 19 Jan 2024
Thank you for staying come again soon.

2/10 Sangat Buruk

Jeff

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 19 Jan 2024
Please let us know how we could have been better.

2/10 Sangat Buruk

Tony

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 30 Jan 2024
Please let us know how we can improve.

2/10 Sangat Buruk

Emily

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Nasty
Well I booked non smoking it smelled like cigarettes. The pipes above us was leaking and black mold all over
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 19 Jan 2024
We are very sorry for the issues you had in your room. We will be looking into your stay to find out what happened.

8/10 Bagus

Rodger

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly stuff.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 2 Jan 2024
Thank you for staying with us. Please come back soon

6/10 Cukup Baik

Valerie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I asked for a room on the first floor due to my disability but that didn’t happen. Woke up on Christmas morning and the elevator was out of order, meaning that I had to walk down the stairs. Other than that, the stay was fine.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 2 Jan 2024
We are very sorry we did not have 1st floor available during your stay. We have three elevators we are sorry that you did not know that information.

8/10 Bagus

Susan

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 20 Des 2023
Thank you for staying with us and we hope you come back soon.

8/10 Bagus

Casey

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 14 Des 2023
Thank you for coming. We hope to see you again.

10/10 Sangat Bagus

Casey

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 14 Des 2023
Thank you for your stay please come back soon.

4/10 Buruk

Andrew

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 14 Des 2023
Please let us know what issue you may have had. We look to make improvements by guest feedback. Thank you.

6/10 Cukup Baik

Latrisha

Disukai: Kebersihan, staf & layanan
Water took 25mins or longfer to heat up in shower
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 5 Des 2023
We are very sorry for that. We are an older hotel and when we are not very busy the water takes a little longer to warm up. Usually about 10 minutes so we will check into that and try to fix what happened.

6/10 Cukup Baik

chris

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 5 Des 2023
Please let us know how we can do better. Thank you for your stay.

6/10 Cukup Baik

Kevin

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
The 1st room we were given was occupied on the 6th floor. Then we were given a smoking room on the 7th. I didn’t even know that smoking rooms still existed. Although breakfast was bagged it was decent amount.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Hojo Guest Relations pada tanggal 5 Des 2023
Thank you for your stay. We hope to have a full breakfast back soon. We hope you come back again.

6/10 Cukup Baik

cesar

Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan November 2023
Tanggapan dari Hojo Guest Relations pada tanggal 28 Nov 2023
We are sorry for any issues you may have had. Please let us know what we can do to improve .

10/10 Sangat Bagus

Valerie

Bepergian bersama teman
Disukai: Fasilitas
The staff was friendly and helpful. They were knowledgeable about things to do in the area and with directions.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hojo Guest Relations pada tanggal 28 Nov 2023
Thank you for staying with us. We look forward to having you back

8/10 Bagus

Dominic

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Would stay again, great location.
Just passing thru on our way to another destination my small family needed a safe, clean and inexpensive loging. We were satisfied. Also this is co-located with with a mcdonalds and a harris teeter grocery store steps away. Close to Williamsburg, W&M, and Busch Gardens. Rooms are nice, maybe a little old fashioned but I enjoyed the decor.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hojo Guest Relations pada tanggal 28 Nov 2023
Thank you for staying with us. We always love having guest come back to see us.

10/10 Sangat Bagus

Tiffany

Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Hojo Guest Relations pada tanggal 28 Nov 2023
Thank you for your stay. Please come back again.

2/10 Sangat Buruk

Christina

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Dont recommend staying
First room we got had a nasty stain on the sheets, hot tub was dirty, an falling apart. Second room we got wasn't terrible until the sealing was leaking, we were on the first floor and had a sealing leak... not a small leak either. We found a paper a house keep had left, stated that room had a sealing leaking... and boy were they right. I wouldnt not recommend staying here. I know i wont be staying at another Howard Johnson again
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hojo Guest Relations pada tanggal 28 Nov 2023
We are very sorry that happened. We will look into your stay and see what happened to that room. Thank you for letting us know.

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We have stayed here twice on our trips to Busch Gardens. The first stay was 2 nights and this one was a single night. Both great experiences. The rooms were as described clean. The service was great as well.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Hojo Guest Relations pada tanggal 28 Nov 2023
Thank you for your stay. We hope to have you back soon.