Hotel Menerima Tamu LGBT di Willock

"Only bad thing is we stayed 6 nights and our bed was never made. Had to ask for towels and coffee"

"I hate that the yo ya i have to be critical of the property because the staff was friendly and as helpful as possible. Rooms were not up to the expectations we had for the branding. Our group booked 5 rooms and none were exempt from outside noise from halls or rooms with common walls. Housekeeping was not done for 72 hrs including towels and garbage cans. When we asked for basic amenities, staff was quick to respond. We didn’t feel we were being unreasonable in our expectations for the price...

"Good breakfast, easy and spacious parking. Clean room and bathroom. Friendly staff."

"Nice stay. Clean room."

"The room was very modern, clean, and quiet. Free hot breakfast in the morning was great - nice selection and plenty of seating for groups and solo travelers. The evening food was a very nice surprise! I was expecting snack food, not a full meal!! Such a great gesture. Staff was always mingling with guests during meal times, checking in on everyone and making sure they had everything they needed. Pool and hot tub were a nice addition as well."

"Clean, comfortable room and exceptional staff! Check-in was a little slow (due to being right after a Pirates' game) but everything else was great. Pool and fitness center are a little small, but still decent."

"The pool is either very dirty or stained black. Housekeeping took dropping off towels one morning as an excuse to not clean the room at all that day. Room service takes the phone off the hook and doesn't answer. Go downstairs and order the food yourself, they tell you to come back downstairs 9 floors and fetch it yourself or wait. The AC unit was old, was in disrepair and froze over at 3AM. Hotel front desk the next day would not even radio to find out if the repairs had been made and told my...

"The place was pretty decent. Breakfast was good. The staff was awesome. I relied on them to suggest places to go eat. There was restaurants within two blocks of the hotel. Great location. Seemed right in the heart of Pittsburgh’s business tech area. Only big complaints were that we were right next to train tracks. Literally 10 ft from our window. So we were woken 4-5 times a night by passing freight trains. Also one of our walls was where the elevators were. So we heard almost constant elevator...