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Ulasan untuk Courtyard by Marriott Wilmington Brandywine

3 out of 5
Courtyard by Marriott Wilmington Brandywine
320 Rocky Run Pkwy, Wilmington, DE

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 134 dari 330 ulasan" "
Penilaian 8 - Bagus. 106 dari 330 ulasan" "
Penilaian 6 - Cukup Baik. 41 dari 330 ulasan" "
Penilaian 4 - Buruk. 26 dari 330 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 330 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

6,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kathie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was very clean and the staff was very friendly and helpful!
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Margaret

Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
The pool closed at 8 PM. When you visit an area for events and go to dinnner 8 PM is about the time we artived back to the hotel.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Gerald

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Carole, Cold Spring Harbor

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Carole, Cold Spring Harbor

Tidak Disukai: Kondisi & fasilitas properti
The rooms at the hotel are being renovated. We have an old shabby room on the first floor and we’re not given one of the refurbished rooms. My daughter and cousins who booked directed with Marriott are in new rooms. It’s a disadvantage to book through Expedia.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Adam

Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Angela

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My experience at this hotel was the worst experience I’ve ever had staying at a hotel to say the least. do I stay at the Courtyard Marriott and Brandywine Wilmington I had the worst encounter with the front desk employee Marsha. Marsha came up very very rude from the time that I came into the facility until the night that she left from her shift. on arrival for my stay during check-in I spoke with Marsha and explained to her that I was looking to have a room with the balcony which I already spoke with someone prior to arriving who told me that there was plenty balcony rooms available Marsha told me there was none. Further into my stay we noticed that there were a lot of kids in the hot tub so we weren’t able to enjoy it instead we decided to sit outside and relax on deck to get a little cool air and relax. At the time I wasn’t aware that the pool closed at 8 PM I was just waiting for the kids to leave so that I can use the pool. Once 8 PM came I noticed Marsha coming in to the pool area with an older white gentleman who I later got to know as Frank. at the time we didn’t go back inside we can we stayed outside until we were ready to go back to join Frank in the hot tub because now we were thinking the Jacuzzi stays open after 8 PM because Frank is indulging in a late night swim. We came inside Frank invited me and my friend to join him inside the Jacuzzi. before I can even step foot and Jacuzzi the door swings open and Marsha comes in yelling saying that we have to leave.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Victor

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was good
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Arlinda

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The stay was good in a quiet safe area. The issues I experienced were that there were black skid-like marks on the sheets of one bed, and on check out I was waiting for a receipt, but the staff member was on a call and unable to produce a receipt at the time. After waiting a while, I finally asked for it to be sent via email and I have yet to receive a receipt, but I have received several surveys.
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Kieryn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
While the hotel is renovating rooms and floors one at a time, they are still putting guests in old rooms at the same rate ($$ per night). Our room was one of the old ones, and so dirty. Missing its full length mirror (only the rod and nails in the wall remained), cracking paint and stains on the walls, stains on the carpet, flickering dingy lighting. Just dirty. My mother and father in law stayed in a renovated room and had a good experience. I am glad they got one of the new rooms. I was terribly disappointed with my experience in the old, dingy, unkept room, at the same $$ rate as the renovated room, and would never stay at this hotel again if I didn't know one day the room I stayed in would be renovated (and hopefully actually cleaned properly.)
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Donna

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Construction started early this morning with no warning. They say construction warnings are on the website but I don't see it.

6/10 Cukup Baik

Scott

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The entrance elevator and halls were not clean, needs updating.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

ELIZABETH

Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Sandra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sleep Over with the grands
The stay was great.My grandkids had a great time in the hot tub and the pool ,Lots of Restaurants in walking distance.!Mall across the street. if you don’t want to go out theyserve food there . the chip Ken sandwich was great The customer service was the best.You were greeted with a smile as the door I Irecommend this hotel.
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Larue

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Richard

Bepergian bersama teman
Disukai: Staf & layanan
It was just “ok”. The room was out dated and felt old. I don’t think it was dirty but it didn’t give us the clean feeling. It was fine but I won’t stay there again. Too many new properties close to it
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Matthew

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Gregor

Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Steven

Disukai: Staf & layanan
It was ik
Menginap 1 malam pada bulan Juni 2023

2/10 Sangat Buruk

Frederick D.

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
FOOD CRUMBS INSIDE FURNITURE AND OUTSIDE ROOM, BROKEN TOILET HANDLE AND TOWEL RACK, MISSING ROOM REFRIGERATOR, ONE 1" SQUARE SOAP BAR PROVIDED, ONLY TWO BATH TOWELS PROVIDED, VERY OLD ROOM W/DIM LIGHTING AND SMALL, UNCOMFORTABLE SINK AND MIRROR IN THE BEDROOM. WE WILL NOT RETURN.
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Adam

Menginap 1 malam pada bulan April 2023

4/10 Buruk

Donald

Bepergian bersama teman
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Let me begin by saying that I expect SO much more out of the Marriott brand. Given it was a Marriott property, I opted to spend a bit more on the nightly rate compared to nearby properties from other chains. I expected a newer, fresher, property that offered more upscale surroundings. Instead, I found what looked like a property that was taken over by Marriott and a bandaid was put on the old furniture, the marked up walls, the rundown fixtures, ... We were missing lightbulbs in the room or they were burned out. The walls had mars all over them and the furniture was old and did not match. The sheets did not even fit the bed properly and several of the towels were stained. The bathroom fixtures were old and the exposed pipes were rusty. We did not even have more than 2 minutes of hot water at a time. The staff was overall fairly friendly but certainly not professional. They were slow and always on their phones until you were directly in front of them. I expect Marriott to be more upscale and modern. It really looks like this was once another brand of hotel and Marriott took it over, gave it a quick exterior paint job and is trying to pass it off as a "Marriott Courtyard" at Marriott prices. Pretty safe to say that we will not be staying here on our next visit to Wilmington.
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Edward

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great staff
Menginap 3 malam pada bulan April 2023

10/10 Sangat Bagus

Danielle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Olin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

4/10 Buruk

stanley

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I didn’t Like how dirty the hotel was, that it was under construction. The room was small, yet had a lot of furniture for its small size It was cleaning the surface, but once you zoom in closer, I saw mold growing inside the sink
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient Location and Clean
We were satisfied with our stay. It was in a convenient location with many restaurants in walking distance. The amenities were adequate (on microwave), plumbing worked very well, unlike many similar hotels. Door to swimming pool would not open with key, always had to find an employee to open, most of the hot top jets did not work, but otherwise everything was great and I recommend this hotel. Very clean.
Menginap 2 malam pada bulan Februari 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2023

2/10 Sangat Buruk

Kevin

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Curry scented room
The hotel smelled like strong disinfectant, well that is until we entered our room which reeked of cumin spice and curry! And that curry smell never went away. The hotel was empty, we were only there to ride the local bike trails. I asked the concierge about a later check out, he replied that I wasn’t “high enough status.” I asked him what that meant, he said that I was low status and that he could let us check out at 12:00. The normal check out time! He finally let us stay until 1:00 but when we got back at 12:20, we found our keys deactivated. So back to the front desk. The other staff member was rude to us as well. I won’t be staying at another Marriott hotel again. There are two other hotels adjacent to this one, I’d suggest them instead.
Menginap 1 malam pada bulan Februari 2023

8/10 Bagus

Ginny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A breakfast the next day would have been nice. The hotel check in and out clerk was great
Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place. Room was a good quality. Pleasant staff. Biggest complaint is no complimentary breakfast.
Menginap 1 malam pada bulan Desember 2022

6/10 Cukup Baik

Margaret

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The room was 50 degrees when we entered .Took at least 90.minutes to get to 70.
Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Kevin

Menginap 1 malam pada bulan Desember 2022

8/10 Bagus

Kathy

Menginap 1 malam pada bulan Desember 2022

2/10 Sangat Buruk

Gregory

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
Reserved and paid for a king size but was given a room with two smaller beds.
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Elizabeth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location for North Wilmington
We were in town for a high school reunion. Great location with dining options adjacent to hotel. Comfortable and clean, would definitely stay there again and recommend to others.
Menginap 2 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Satoru

Menginap 3 malam pada bulan September 2022

10/10 Sangat Bagus

Kimberly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
grg
Menginap 3 malam pada bulan September 2022

6/10 Cukup Baik

James

Other hotels include breakfast. Otheres have free coffee available..( not room brew).
Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No won’t be disappointed
Very friendly staff and the pictures online matched what we saw when we got here.
Menginap 1 malam pada bulan September 2022

4/10 Buruk

Alan

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Drain in sink and bathroom did not work properly. Travel extensively and predominantly stay at Marriott. I know how they work. Bathroom cleanliness far below Marriott standards
Menginap 1 malam pada bulan September 2022

6/10 Cukup Baik

gerald

Menginap 3 malam pada bulan Agustus 2022

10/10 Sangat Bagus

cynthia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
My experience here was great. The rooms were clean and nice. The front desk was very helpful. I would diffently come back here
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

PETER

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Very good
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

joanne

Bepergian bersama keluarga
Disukai: Kebersihan
Everything seemed old. It was clean. Just needed a bed for one night after surgery. It was sufficient.
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Bridget

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2022

8/10 Bagus

Bridget

Menginap 1 malam pada bulan Juli 2022

4/10 Buruk

Katherine

Bepergian bersama keluarga
Second time was not a charm.
Stayed here 3 years ago and had a good experience. However, the 'spa' was broken then and is still broken. My toilet would not flush. Ice machine was broken and had to go to 3rd floor.
Menginap 2 malam pada bulan Juni 2022

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Disappointing!
Room needs updating. Pull out sofa bed mattress should be changed. Stained and old . Had to be given linen in a bag in the lobby. Bathroom terrible . All needs fixing . Lobby was renovated. Should have done the rooms instead . Disappointing for a Marriott $300! Room rate !
Menginap 1 malam pada bulan Mei 2022