"Friendly staff. Excellent food offering. Good location.
A shame about my shower control falling apart and an extractor unit that looked as though it had seen better days.
In the heat, the air conditioning in the room was excellent and very welcome. It would have been nice if it had operated throughout the hotel.
I will be happy to stay there again"
"The hotel is amazing and Its location has mountains of character
The room was lovely and clean. The decoration was immaculate and thoughtful.
The breakfast was wonderful with the options many and the quality very high the staff were friendly throughout and the parking excellent.
The only thing that could be an issue might be air conditioning, but I’m saying that when writing this in the middle of a heat wave. The thick walls are a mitigation for this."
"Lovely room and en-suite. Very old so inevitable creaky floorboards above us but otherwise quiet. Very nice staff and breakfast. Ample parking, not sure about cost as had a deal. Easy walk to city centre and plenty of shops"
"Staff absolutely fantastic in all areas, specially young girl training, she will be great!! Hotel bit dated, toilet seat loose but honestly no problems, would recommend and use again in the future"
"The most outstanding stay of my life! It is a historic building but modernized in all the ways you would want. I can’t say enough how much we loved our stay here. We will make a point to return to Salisbury if we’re ever in England again just to stay at Chapter House."
"Very friendly staff, easy to check in and add car onto the parking. Big spacious room and a lovely restaurant. I ate both dinner and breakfast here and the food was very reasonably priced and tasted fantastic. Great variety at breakfast in the morning, and a nice view outside. Loved the decor
Used the pool and sauna - hot tub not in use sadly, and the changing rooms seem to be undergoing a refurb, so just be aware, AND take a towel down with you (I assumed a towel would be available to pick up but I was wrong! Thank goodness for drying out in the sauna!) . The toilets in the changing rooms themselves were all locked and the ones in use were across a corridor, just to consider if you need to nip across at any point and you are wet/in a swimsuit!
Easy to find, quiet, peaceful, great location and the staff could not do enough for you
Would absolutely stay here again now I know it's here and it's a bargain price to book "
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