Search Hotels Near Windsor Hockey Heritage Centre, Windsor

"Staff seemed stressed and were rude to some of my family members who were there for a 100 birthday celebration! A lot of families booked rooms ! Some had children. One of your front desk girls were very rude rollin her eyes and being very condescending. My stay was good nice clean room! "

"I travelled with a large group and shortly after arrival we found bed bugs on several of the mattresses. When confronted staff denied what was being seen and stated they could not offer a refund because they did not have the authority to do so and it would have to be decided in the morning if that would be possible. This was not acceptable as we had to move 40+ young teenage girls to another hotel at which point it was late in the evening into the night with a flight less than 8 hours later and to incur the cost of another 18 rooms! The hotel has since sent me an email stating they had pest control in to access the rooms today and found no evidence of bed bugs past or present. I do not believe this to be true as we seen it with our own eyes and have pictures as proof. The bed in my room had dead bed bugs which I also have pictures of. They are claiming it was textile fibres which it was most certainly NOT. The conditions of the hotel are disgusting as we also experienced stained and blood covered bedding, toenail clippings and a very strong odour in one of the girls bathrooms. Some of the girls had bites on their legs and some of the bites looked similar to flea bites. This is NOT a place to stay! Stay away from anything to do with this hotel. We are thankful that we were able to find other accommodations as this situation could have been so much worse for us. We did not leave this hotel with 40+ teenage girls over nothing! Our concern/issue was valid!"

"Breakfast l didn’t eat, wasn’t pleased with menu."

"This Inn is excellent in all ways. We highly recommend it."

"Great location, food was excellent."

"The room was nice with a huge bathroom. The dog barking into the evening and by 7am was not. Hot tub wasn't working/operating. Breakfast was OK."

"Room was clean but the shower had black mold near the base. "

"Beautiful place and one of the best hotel breakfasts ever."