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Ulasan untuk Howard Johnson Plaza Hotel by Wyndham Windsor

2.5 out of 5
Howard Johnson Plaza Hotel by Wyndham Windsor
2530 Ouellette Avenue, Windsor, ON

Ulasan

7,2

Bagus

Penilaian 10 - Sangat Bagus. 277 dari 1007 ulasan" "
Penilaian 8 - Bagus. 313 dari 1007 ulasan" "
Penilaian 6 - Cukup Baik. 194 dari 1007 ulasan" "
Penilaian 4 - Buruk. 113 dari 1007 ulasan" "
Penilaian 2 - Sangat Buruk. 110 dari 1007 ulasan" "

7,0/10

Kebersihan

7,8/10

Staf & layanan

6,6/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Lora

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Property under construction
Menginap 3 malam pada bulan Mei 2024

2/10 Sangat Buruk

Mehboob

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Incompetent staff, dirty, noisy only the cleaning crew were good. Breakfast terrible. Most items were rotten and nearly expired…breakfast closed at 10….
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

vera

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and friendly staff. Property under construction, but it was ok. Everything is new which is perfect, It will be amazing once it’s completed. Parking was ok and there’s a Tim Hortons right next store which was a bonus. They do have a breakfast available which is nice. I will definitely stay here again 😃
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Stephanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Under renovations, so it was a bit messy. But worth it, as the hotel is improving.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Ashley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms were clean, renovated and good value. Staff were very friendly and helpful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 9 Mei 2024
Thank you for staying with us. I am happy that you liked the renovations we have been working on.

8/10 Bagus

david

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Once renovations are done, it will be great!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 9 Mei 2024
Thank you for staying with us!

10/10 Sangat Bagus

Erica

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 9 Mei 2024
Thank you for staying with us.

4/10 Buruk

Anne

Bepergian bersama teman
The building was under renovation. We unfortunately stayed in the old part. Our room definitely needed upgrades. The bathroom was very old and dated. If we stay again we will request to be in the renovated rooms.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 9 Mei 2024
Thank you for staying with us. We are still working on getting all of the hotel renovated.

6/10 Cukup Baik

Shamsia

Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The washroom door lock did not work. The washroom faucet handle was loose and kept on coming apart. Disappointing breakfast items, did not have any egg. They charge extra 20$ for even half an hour check in. It’s an irony that they charge $ 200 deposit as insurance of any breakage when their facilities are already in bad condition.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 9 Mei 2024
I am sorry that you had difficulties during your stay and will take your suggestions under advisement.

2/10 Sangat Buruk

Diosalyn

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Management pada tanggal 9 Mei 2024
Thank you for staying with us.

6/10 Cukup Baik

Robin

Traveler bisnis
For the price it was what I expected.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 2 Mei 2024
Thank you for staying with us.

6/10 Cukup Baik

doug

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 2 Mei 2024
Thank you for staying with us.

8/10 Bagus

Rubaiat

Bepergian bersama keluarga dan anak
Clean and nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 2 Mei 2024
Thank you for staying with us.

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place to stay
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 2 Mei 2024
Thank you for staying with us.

8/10 Bagus

Pearl, Richmond Hill

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good overall for a night
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 2 Mei 2024
Thank you for staying with us.

10/10 Sangat Bagus

Ilona

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Our room was beautiful. However it is under construction. They are working hard on the inside. I'm assuming they will work on the outside eventually. Don't be dissuaded by the exterior. This is our second time back and we will come back again. Never heard any construction. They must be ninjas.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 2 Mei 2024
Thank you for staying with us. I am glad that you liked the changes we have made to the rooms.

6/10 Cukup Baik

Ashley

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Friendly staffbut that's it ironing board was broken. Smell like weed. Bathroom door hit the toilet. Was told it was going to be renovated so hopefully it does
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 2 Mei 2024
Thank you for staying with us. We will be fixing the door problem during our renovations.

10/10 Sangat Bagus

rjhig1

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 25 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Tessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 18 Apr 2024
Thank you for staying with us.

6/10 Cukup Baik

Tresa

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 18 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Our room was newly renovated so everything was clean and shiny and very modern looking! We asked for extra towels and the lady at the front desk got them immediately! She was very sweet and lovely and friendly and she also gave us advice about what things to do and directions and where to go! We loved the service! 5 star rating from this family! 😘
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 18 Apr 2024
Thank you for staying with us. I am so glad that you enjoyed the renovated room and had a pleasant stay.

10/10 Sangat Bagus

lawrence, Milton

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 18 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was nice and quiet, with some food options nearby for quick pickup options. Staff was nice and friendly, and always available. Over all great place to stay, will reuse this hotel again on my future visits to Windsor.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 12 Apr 2024
Thank you for staying with us! I am glad that you found the staff friendly.

8/10 Bagus

Mirjana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Mostly convinient and safe enviroment. Hotel staff proffessional and friedly. Overall good experience.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 12 Apr 2024
Thank you for staying with us. I will let the staff know that you found them to be professional.

2/10 Sangat Buruk

Anantkumar

Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 2 Mei 2024
Thank you for staying with us.

8/10 Bagus

Keith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 12 Apr 2024
Thank you for staying with us.

2/10 Sangat Buruk

Mauricio

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Homeless people sleeping on the entrance.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 12 Apr 2024
I am sorry you had this experience while staying at the hotel.

4/10 Buruk

Alexis

Bepergian dalam rombongan
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The staff were so nice but room smelt of cigarettes, despite being non smoking, and the next day I had a bite on my leg.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 12 Apr 2024
Thank you for staying with us. I am sorry that there were problems with your room.

10/10 Sangat Bagus

Krishnakumar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Management pada tanggal 12 Apr 2024
Thank you for staying with us.

8/10 Bagus

Anthony

Disukai: Kebersihan, staf & layanan
Good value, is under renovation, was in the old shabby part of the hotel, room was clean and adequate, but bathroom had a rusty metal part in the wall from a missing soap holder in the shower, ok breakfast, walls seemed a bit thin and could hear some doors and voices but nothing too disturbing, staff were friendly and efficient, but once the rest is finished being renovated will be much better I think, as long as the prices remain the same (?)
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Ilona

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
We were in a refurbished room that was outstanding, with amazing beds. It is under construction, but it did not take away from the experience. It was very convenient and one family member was happy to be beside a Tim Horton's. My only concern was how dark the parking lot around the building was. I will gladly be back anytime I come to town to visit family.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us.

8/10 Bagus

Amrit

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us.

6/10 Cukup Baik

Jeremiah

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was down beat and receptionist said nothing, refused to stay there & asked for an alternate room, so as to not be charged here (i.e. late cancellation) & still go elsewhere. Got an upgraded space for ( $20) which I was very thankful was available. It was decent for a nights rest, unlike the other section… Pls don’t give rooms with dirty rugs… to customers with no heads up… Thank you
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
I am sorry that there was a problem with the carpet in your room. We are in the midst of renovations and will be removing all of the carpets.

6/10 Cukup Baik

Jankadar

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 25 Apr 2024
Thank you for staying with us.

8/10 Bagus

Joe

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Stayed in one of their newly renovated rooms.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us.

8/10 Bagus

STEPHEN

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Our next door occupant were loud
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us and I am sorry that the guests staying next to you were loud.

6/10 Cukup Baik

Christina

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
2 Star at the most. Hallways were dirty with little bits of debris and wasn't cleaned during our 2 night stay. Dated decor. Staff were freindly & helpful though.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us. I am sorry that you found the hallways dirty. We are in the midst of renovations and unfortunately debris continues to be tracked everywhere.

8/10 Bagus

Erika

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We like the hotel,
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us.

10/10 Sangat Bagus

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very friendly and easy to check in. Room was very clean and i had a great sleep
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us.

4/10 Buruk

Hassan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very loud neighbours throughout the stay
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us. I am sorry that the guests next to you were loud.

10/10 Sangat Bagus

Marie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was absolutely amazing. The company there self and long return on deposit not so much. Cant blame staff for HQ policy would stay again just because the staff was amazing.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 4 Apr 2024
Thank you for staying with us.

6/10 Cukup Baik

Miranda

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Amazing staff who were willing to help when needed. I simply can't say enough good things about who was working there. The price was also great, which is likely went I had the next issues.... It's under renovation and with that comes rooms that are not as clean as I would have liked. Also, our room was located right next to Tim Hortons 24 hour drive thru and every muscle truck went through at all hours of the day. They need to build a fence between the hotel and the drive thru to help to negate the noise.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 21 Mar 2024
Thank you for staying us. I am glad that you find the staff to be so helpful. I will take you suggestions about the Tim Hortons into consideration.

6/10 Cukup Baik

Carol A

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Needs a complete overhaul. The dresser in the room blocked the closet, the bathroom door was notched in order for it to close past the countertop. The fan for the heater was so loud we shut it off even though we were cold. The pillows were lumpy and the bed was like a rock. Missing handles on the furniture. That being said our room itself was clean and smelled nice. The front staff were lovely and the continental breakfast was enjoyable.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 21 Mar 2024
I am sorry that there were so many issues with your room. We are in the midst of updating the hotel and will be addressing your concerns.

10/10 Sangat Bagus

Rongqing

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 21 Mar 2024
Thank you for staying with us.

6/10 Cukup Baik

Kathi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Since my son has been in Windsor for University, we having been using this hotel. Sad that our "usual" stuff member was not around and that "a new computer system" was causing huge amounts of stress for people staying at this location. Love their breakfast, clean bathroom, comfy bed and the updating that seems to be happening around the hotel. Sad that the "Expedia room" was an end room right beside the busy intersection, with ample street noise... (Which was also the case with another Expedia booking in last week. 😞) Feel torn. I have loved this hotel, but am unsure if it will be my choice in the future.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 21 Mar 2024
Thank you for staying with us. I am sorry that the room was noisy and we will hopefully have our new system figured out soon.

8/10 Bagus

Alan G

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Good price but hotel needs upgrades
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 16 Mar 2024
Thank you for staying with us.

6/10 Cukup Baik

Walter

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Adequate facilities in need of major facelift! Thankfully it was discounted at time of booking. Ceiling tiles in hallways exposed, and dark old fixtures/decorations. Driveway in need of repair. Would better suit being classified as a motel. Room was clean and staff was very helpful and friendly. I think I’ve discovered Windsor to be the motorcycle capital of Ontario? Having been a motorcyclist for most of my life (no longer though), it was a comforting sound this early in spring but not as the night progressed…at least so close by!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 16 Mar 2024
Thank you for staying with us. We are in the middle of renovations, so we will be fixing the issues that you mentioned.

6/10 Cukup Baik

Tatiana

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Fasilitas
At check in was told fee to check in one hour earlier is $40. However another couple checked in 25-30 minutes later and were told nobody would charge them for just 30 minutes early. That’s the first impression of your customer seeing, being told that my room is available and ready, but will cost me extra $40 for just an hour early. The room is dated, blue walls have white patches to cover up whole here and there. Shower , bath and toilet in need of tlc. Hotel however is being currently renovated, so the rooms might be nicer in few months. Free breakfast had waffles, cereal, toast , yogurt and coffee/ tea. Good enough I guess. Parking lot is hole on hole on hole, they are not even trying to patch it, so drive carefully, especially at night, might lose a tire or both
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Management pada tanggal 16 Mar 2024
Thank you for staying with us. The issues that you have brought to attention will be addressed during our renovations. I am sorry that they caused you difficulties.

8/10 Bagus

Gojko

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good night sleep was what I needed, good night sleep is what I got
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Management pada tanggal 16 Mar 2024
Thank you for staying with us.