Windsor Mill hotel guide. Marriott Hotels & Resorts hotel in Windsor Mill, Baltimore

"This spot is charming and comfortable. I'll certainly return there!"

"My room was very cold. The heat did not work. I reported this to the front desk and. They said maintenance will take a look and no one came. Also a breakfast buffet was advertised but all that was offered is a pastry cafe. Room was neat but there was a big hole in the carpet and in the shower wall. Wonderful front desk staff. "

"More cons than pros for this place. Hotel was clean and easy distance to CFG bank arena. But falsely advertises bed sizes and has noise issues. I got a double queen room and the beds were absolutely doubles. My friend who got a king room was in reality given a queen bed. Upon talking to staff they insisted that’s just how the beds were. Annoying but whatever. The worst part was the noise. The windows and walls had terrible insulation and we had the joy of hearing people outside being obnoxiously loud all night long. It was like they were in our room with how clearly we could hear them. The car/road noise made this even worse. Barely got any sleep. Will not be coming back here. "

"The room was very very dirty. The carpet, couch, and shower curtain all had several large stains. The sink had a huge crack in it and there was something spilled/stained all over the tile floor. The morning breakfast was very disappointing. And access to the pool was disappointing, I was told it’s under maintenance. All of the staff I encountered were very kind and friendly."

"Roomed smelled like a liter box/ cat urine. Hotel smelled like dispensary, half of the staff struggled speaking English. And when they mess up, they double charge your account for room deposit and say sorry about your luck.. didn’t do anything wrong. A water and Snapple downstairs costed almost 10 dollars in lobby. No staff in cafe at all. Wouldn’t recommend staying at this location."

"Clean spacious room with excellent WiFi and updated bathroom. Room is nicely appointed. Bed is a bit hard, so if you like firm, you will be happy. TV lacked ability to connect to subscribed streaming also with no ability to cast programs. Normally not a big deal for us, but we do like to watch movies in the evening and the commercials were brutal. Commercials are always so much louder. We stayed for 11 days. Breakfast was included in our rate, but I just could not eat the same thing for that many days. Overall, very good value."

"Absolutely disgusting. Air-conditioning was broken. No pest control in the whole place. Smelled so gross in the hallways and the room was falling apart cosmetically"

"I was double charged, I heard tapping through the wall all night, when we pulled up to the hotel there seemed to be a party in the parking lot, then I paid extra to be told by the house keeping staff that I lie. When I get dressed and go down stairs she blames it on the staff before her for not putting it on the paper. At this point I was awake after being woken up by the tapping noice all night. Oh and no refund. I was just told the manager will look into it. Not sure what that means "

"Excellent service. Food is ok. A little tired for a Four Seasons but compared to other in Baltimore it is great. "