Good afternoon Douglas. Expedia was notified of our pool closures at least a month in advance and all existing reservations at the time were called and notified.

Thanks for the great review Anne. We do our best keeping the property in the best shape we can!

So glad you had a wonderful stay! Hope you choose us again next time you are in the area!

We appreciate you letting us know and giving us the chance to fix it! Most things we can fix if we are made aware of the problem in a timely manner.

Thanks for the review Paul! We just recently updated our facility hour of operations and glad to see guests are enjoying it!

Thanks for the shout out Adam! We are working hard to make noticeable improvements that our guests will enjoy like upgrading our breakfast! Hope to have you back again

Thank you for the feedback Katherine. We are actually closing out pool for a week in May to address some of these concerns!

Hi Beverley. I would love to hear some more on how there wasn't much room for you and your friend in our pool area. Our pool is one of the larger ones around

So glad our team was able to assist you in all your needs and helped provide for an excellent stay! I will be sure to pass your kind words along :)

Thanks for the great review!! Hope to see you again :)

Thanks for the Review!

Hope you stop in again on your next adventure!

Good Morning and thank you for providing your feedback. Your reservation does show that you selected a room with two queen beds and our descriptions for those rooms does not indicate that there is a hide-a-bed. We do offer floor mats for guests upon request. As for the stairs in the pool area we are currently working on getting that remediated.

Thank you for the kind words and glad that our services met all your expectations!

Sorry to see such a low rating but without providing any kind of feedback not sure what was wrong with your experience

So glad you enjoyed your stay with us! If you could let us know which floors were showing some wear and stain It can help me look into getting that cleaned up!

It was a pleasure to have you guys back again! :)

So great to have you back again and see that you are loving it!

Water slides are great for all ages! So glad to hear you and your friends had a wonderful stay! We will be adding a restaurant later this year to give our guests more dining and lounge options without having to leave the hotel! Hope we will see you again!

So glad to hear you enjoyed your stay Louise and we are in the process of testing out some hot sausage and egg options to offer with our breakfast as well. Hope we get to see you again!

So glad you had a wonderful stay with us! Hope you come back again :)

Good morning ClaytonWe contract our parking lot services to a 3rd party so this is incredibly helpful so I can make sure they are making more visits!

So sorry with the troubles you experienced during your stay. I do hope your family made full use of the late check put provided to enjoy the pool!

Thank you Lana for the 5* Review and choosing to stay with the Days Inn Winkler! We look forward to seeing you again in the future :)

Thank you for the 5* review David! Glad we were able to make your stay a pleasant one

So glad you and your family were able to enjoy our facilities! Hope you choose to stay with us again

Thanks for the 5 out of 5 Review!Hope we can see you again in the future

Thanks Joanne for the review and we are pleased you were able to enjoy our facilities! Ill be sure to pass the comments along to our staff members

Good morning Ben and THANK YOU for the wonderful review! So glad we were able to make your stay amazing and look forward to seeing you again. I will be sure to share your comments with all our team members

Thanks for the kind words and I will be sure to pass that along to our housekeeping and front desk teams. Knowing that their hard work is appreciated is amazing!

Thank you Kathy for taking the time to review your recent stay with us! We only advertise a continental breakfast, What can we do to make that better?

Thank you for the excellent review! Hope you have a wonderful rest of your week

Thank you for the 5* review and so glad you enjoyed our facilities!

Thank you Jennifer for the positive review and so glad you enjoyed your stay with us!

Thank you for taking the time to review your stay with us! So glad that everything was to your liking and hope to have you stay with us again!

Good morning GerrySo sorry to see that we missed your expectations but the sheet change every 3rd day is fairly industry standard since Covid. A simple chat with the front desk or myself and we could have easily ensured the room was kept in a manner that you expected with no trouble at all.