10/10 Sangat Bagus
Joanna
Bepergian bersama teman
14 Agu 2025
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I already wrote them a 5 star review on yelp but this was hands down the best chain hotel experience we have had. It started as soon as we checked in. Every single employee that we encountered at this hotel was genuinely kind and went out of their way to greet us or start a conversation with us. I’d like to say that this is the standard at hotels, but it is definitely not. The friendliness was exceptional. I am talking everyone from front desk staff to Housekeeping in the hallway was genuinely nice and warmly greeted us every time we passed.
The room was pristine, the pool and gym was great and we used both. They even have a cafe with a limited menu - had the burger with an arugala salad and it was very good!
The landscaping around the hotel was also impeccable.
I’m taking my time to write this review because I was surprised to see so many negative reviews on this property. As someone who has been in hospitality myself, I know firsthand that difficult people are those with negative experiences are the loudest. Just know that this is a stand out property:
Top notch hospitality and whoever is managing it should be very proud.
We will be back!
Joanna
Menginap 2 malam pada bulan Agustus 2025