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Ulasan untuk Home2 Suites by Hilton Winston-Salem Hanes Mall

3 out of 5
Home2 Suites by Hilton Winston-Salem Hanes Mall
1010 Marriot Crossing Way, Winston-Salem, NC

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 291 dari 379 ulasan" "
Penilaian 8 - Bagus. 56 dari 379 ulasan" "
Penilaian 6 - Cukup Baik. 18 dari 379 ulasan" "
Penilaian 4 - Buruk. 5 dari 379 ulasan" "
Penilaian 2 - Sangat Buruk. 9 dari 379 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,4/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Rosie

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice staff
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Quantisha

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There were no rooms available when I got there to check in. I waited 2 hours for them trying to find me another room. They sent me to another hotel and when I got there, they didn’t have rooms to accommodate me either. So I basically was left with my family scrambling to find someone else for us to stay. The staff was pleasant but my family and I were stranded due to overbooking. 😞
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Charnette

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice property and very convenient.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Elizabeth

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was great- staff, accommodations, and property was great- no issues!
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was incredibly nice, only thing they need to improve on was lack of availability on breakfast food.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Margie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice property. Great location and pet friendly. The room is great with a separate sofa and kitchenette.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Jeremy

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
When we checked in my son found a pill in our room. The pull out sofa had no sheets and no spare ones in the room. Our toilet would not work so I had to plunge it myself. The soap was out in the shower. Overall the room was spacious but not a great stay.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Lauren

Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Eloise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Darius

Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

LaShawn

Bepergian bersama teman
Disukai: Fasilitas
Arrived very late in the evening. Check in was smooth and the hotel and room was very clean. In a great area near many stores and restaurants.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jenena, Carolina Shores

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kelly

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Derek, Mount Pleasant

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We only needed a room for overnight stay and this was a great experience. Staff was friendly when ever we interacted. The room was spacious and had all the amenities you could have asked for.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Nelson

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Denise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The friendliness and helpfulness of the staff!! Convenient location.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jared

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Luz

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Kendra

Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Rhonda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Rashaad

Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Joanne

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Very friendly staff.
Menginap 3 malam pada bulan November 2023

8/10 Bagus

Jimmy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet location near shopping and dinning. Staff was extremely friendly.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Gilbert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

marco

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
This place was clean and the staff friendly, the guy at the breakfast buffet in the morning was amazing and had great energy.
Menginap 4 malam pada bulan November 2023

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Not a high rating
The room was spacious but a bit run down with chipped areas and peeling wallpaper. But the worst was the wet dog smell and the mildew found under the loose faucet, dirt and dust on the fan in the bathroom. Also the dish plate for the hand soap was peeling. The smell was so strong that we bought Lysol spray. All the desk host were pleasant and spoke to us except one. She was a tall Caucasian woman. She looked at us on three different occasions but never spoke. We are an interracial couple but I did see her speaking to other guest they just didn’t look like us. Pictures are attached for what we did find.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Nancy

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Erin

Disukai: Kebersihan
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Lisa

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Jasmine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

WOO SUNG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
추천 호텔
방도 크고, 깨끗해서 좋았습니다. 수건에서 머리카락 하나 발견한건 별로였고요. 1층 외부에 투숙객들이 밤 늦게까지 얘기하고 노는 것이 좋아보이진 않았습니다. 전체적으로는 추천합니다.
Menginap 1 malam pada bulan Agustus 2023

8/10 Bagus

Roger

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jonathan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Anthony

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Nancy

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Kasey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel is clean and staff are nice
Menginap 1 malam pada bulan Juni 2023

4/10 Buruk

Julian

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No one at front desk. Room door ajar (!!). Room had unpleasant smell. Overall disappointing. Only thing we liked is the layout of the room. Even the colors (harsh shades of green) in bathroom & halls/lobbies were unpleasant and kind of hard to look at. Not homey!
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Joseph

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
I was never told I had to request for my room to be cleaned
Menginap 3 malam pada bulan Juni 2023

6/10 Cukup Baik

Margie

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Tidak Disukai: Staf & layanan
No staff in lobby when we arrived at 8:00 pm. Staff showed up for check in and did not say hello, just checked in. Not helpful or personable. If you have a room that is not not on the top floor, the sound from the above room is VERy VERY loud.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

KENNETH, grand Rapids

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean, comfortable space. The staff was really great and accommodating.
Menginap 4 malam pada bulan Juni 2023

10/10 Sangat Bagus

Amber

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Thomas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Corey

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Wonderful stay, the staff was amazing
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Thelma

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will definitely stay again
Our room was spotless and very nice. The only complaint would be the noisy neighbors but other than that it was perfect.
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Carly pada tanggal 2 Jun 2023
We're so glad that your suite was clean and comfortable! We apologize for your noisy neighbors and wish you would have been able to enjoy a more quiet experience with us. Please feel free to call the front desk next time and we'll be happy to call the guests to quiet down. We appreciate you bringing this to our attention, and we hope you'll consider staying with us again!

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Female staff member is extremely rude and this past trip was the second time she has refused to help me due to her being unable to perform her job duties. Other than her every other stay has been fantastic.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Carly pada tanggal 25 Mei 2023
We appreciate you sharing your experience with us, and we want to sincerely apologize for your stay here being anything but excellent. We always want our guests to feel welcome, and we are deeply sorry if our staff was not hospitable or accommodating. We hope that you will consider staying with us in the future as we would love the opportunity to provide you with a friendly and relaxing stay.

10/10 Sangat Bagus

Shelby

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2023