Hotel Golf di Winter Garden

"After checking in and getting to our room I realized it wasn’t the room I had originally reserved and paid for. Went to the desk and explained, was asked if I booked through Expedia and told them I had. I was then told that they didn’t have any more rooms available but that I’d get a refund to make up the difference. I was fine with that and enjoyed the room I ended up with. It’s two weeks later and I have yet to see any refund ( from Expedia?). Overall I enjoyed my stay at this property."

"There was long hair on the bathroom floor and it was obvious it hadn’t been mopped properly (clearly see the dirt around the edges of the floor. The sofa bed was a joke. Someone had bent the frame and the mattress was trashed to the point it was unusable. It was so late when we went to open it that we ended up with kids sleeping on the floor because we were too tired to try and change rooms. Honestly didn’t think they would have anything available either as the hotel appeared to be full. ...

"Amazing hotel"

"I do not like that I was charged an $80 "deposit" fee upon arrival even though my room was already reserved and paid for prior to arrival. I was told this would go back to my card after checkout but it has yet to do so. Otherwise, it was a lovely property to stay at. My room was great. The included breakfast was really good. I especially liked the Mickey Mouse shaped waffles and that the had pumpkin waffles. The staff was very nice. The shuttle to Disney World was a little difficult to...

"Where to begin on our magical experience here!?! This was my mom's first trip to Florida and we hoped that by already experiencing Hilton Vacation properties that this one would live up to the others, and it did! What extraordinary staff! Graham, our director of food and beverages, took extra special care of this vegetarian with a modified "Avocado Club" instead of turkey, two types of sauces (garlic and cilantro aiolis), blue cheese and a delicious side salad. The fried chicken Nashville...