Hotel dengan Kolam Renang di Wirksworth

"The room was so dirty, hair in the bath, black mould all round the shower door and bath seal. Literally wiped it and the mould was coming off on tissue. Absolutely disgusting. Complained at reception but haven't had anything back from this. There was also soap in our kettle. Could really do with being redecorated, looked like a leak all down the inside of the windows and all just look shabby and outdated. Would not recommend especially with children I didn't even feel they could play on the...

"Nice hotel, nice people, terrible smell in the room all night from the drains."

"The air conditioning wouldn’t work in the room and was reported twice and not repaired. A fan was supplied but that just blew the hot air around the room and was very noisy. I understand that problems occur, but this clearly wasn’t working before we were assigned the room. Finally no discount or future credit for the discomfort was offered. The staff were polite but didn’t seem inclined to solve the issue."

"Great value, lovely setting, wonderful stay. Wish the service in the restaurant matched everything else, but looking forward to visiting again. A gem!"

"Very tired hotel! Geo thermal pool is not geo thermal. Rooms are untidy and dirty. We had ‘willies’ drawn in to the bathroom mirror. Screws in the wall but paintings in the wardrobe. ?? Carpet was dirty and other guests rubbish still on the floor. Curtain rail was broken and hanging off the ceiling so curtain would not shut properly. Spa was very tatty. We were told on checkout that the hotel had only recently been purchased and was being renovated but that was not advertised. If you are going...

"We visit a few times a year. Always five stars 🌟"

"Prime area, and the staff is realy great"