"The standard of the house keeping was poor, the floors/carpet were not cleaned properly, towel were the smallest I have ever seen in a in anything other than a 3 star hotel, our bedding was not changed during the 4 night stay.
Despite booking a bed and breakfast package and a booking confirmation that said "free breakfast" and being given a 2 for one coffee voucher valid for the 4 days, when I went to check our they tried to charge me for anything other than one coffee or tea at breakfast and minor additions to the set menu like mushrooms with a smashed avo on toast.
Service in the Jana restraunt was poor and the menu had very few choices, fish, chicken or 3 types of steak with side of leafy salad or chips. At roughly $70/head for main and side the meal was expensive.
The restaurant on the river just down from the Hotel provided much better service and a great menu at about $50/head.
Overall I was disappointed with the stay, I booked the best room for 4 days for a special occasion and found that despite the impressive decor the lack of anywhere to unpack my suitcase (no shelving of draws, just 6 coat hangers for two people) detracted for the experience. I also note that there was some really crazy omissions in the design like a make-up mirror that was set at a height the was far too high for my wife to use and could not be adjusted "