8/10 Bagus
Catrin
Bepergian bersama keluarga dan anak
10 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas
When we arrived the staff were very friendly, we had already checked in online but were informed the system was new and they were just getting used to it. No problems with the check in process and we were up in our room very swiftly with great instructions from the staff.
Got into our room to realise that only 2 of the 3 required beds had been assembled and made up. I went down to reception to inform them of this and they said they would send someone up whilst we were out getting something to eat. We arrived back 2 hours later to the bed still not being assembled and we had 2 kids who were ready for their beds. Another trip down to reception and they sent someone up within 5-10 minutes and she assembled the bed for us.
We booked a family room, sadly this was situated at the front of the property. Not far from the entrance to the pub but also was very close to bars nearby. Unfortunately, the nearby bars were very noisy until about 3.30am which disrupted our sleep considerably.
Apart from that, the room was as expected for the price. No concerns really. Not sure if there are any other family rooms in the hotel but surely these would be better in the quieter rooms at the back over the hotel.
Catrin
Menginap 1 malam pada bulan Maret 2024
