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"We stayed at this property twice in the last month as we toured Europe with family. We got a free room upgrade as the family rooms were overbooked when we arrived. Housekeeping was quick and attentive. Comfortable beds and clean rooms. Breakfast was nice with lots of healthy options. Location is great and accessible by train. We will be back!"

"Really great location, clean and friendly staff "

"This would be my 3rd visit at this hotel as with work pressures, I like to escape from home and check into an hotel for the night every now and then! Faheem and Halima were amazing! Halima went the extra mile and provided me with a lovely room on the 7th floor with stunning views. Thank youuu :) Both staff were professional, efficient, helpful and friendly. Overall, I had a great stay and look forward to my next visit. "

"Good"

"Very nice hotel - super expensive though! Not hugely helpful with wheelchair support when needed from the o2."

"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"