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Ulasan untuk Best Western Point South

2.5 out of 5
Best Western Point South
3536 Point South Drive, Yemassee, SC

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 338 dari 1003 ulasan" "
Penilaian 8 - Bagus. 323 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 181 dari 1003 ulasan" "
Penilaian 4 - Buruk. 91 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 70 dari 1003 ulasan" "

8,0/10

Kebersihan

8,4/10

Staf & layanan

7,4/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Dean

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Our assigned room reeked of smoke and had a hole torn out of the carpet right in the middle of the room. The new room assigned was tired as well.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Shannice

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was nice and clean. Food was great.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

James

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great customer service. The rooms are clean. The decor needs to be updated
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Christian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The indoor pool
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Vladimir

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Front Desk Clerk pada tanggal 16 Mei 2024
We do apologize about the stay that you had with us and we do apologize that you did not enjoy the stay. As we are in the process of renovations and making the property a better stay for all guest we hope that you would come back and see our improvements.

2/10 Sangat Buruk

Bobbie

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Rajan Kapadia GM pada tanggal 12 Mei 2024
Hello Bobbie, Thank you for choosing to stay with us and Please call us and let us know so that we can correct our shortfall.

10/10 Sangat Bagus

Daniel

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff and it was very clean.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk CLerk pada tanggal 16 Mei 2024
Thank you for taking time out to review our property and we are glad that yo enjoyed your stay with us.

6/10 Cukup Baik

Michael

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Staff was friendly and room was relatively clean. Tub/Shower had plumbing issues and the area was kind of shady, which is probably why they had a so many security cameras. The restaurant was closed/under construction. The parking lot was full of large shipping containers and the majority of people staying there were construction workers.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk CLerk pada tanggal 16 Mei 2024
We do apologize that you did not enjoy your stay with us and we hope that you would come back again and see our improvements

10/10 Sangat Bagus

Isel

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Super clean. Great breakfast. Friendly and helpful staff.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk Clerk pada tanggal 16 Mei 2024
Thank you for taking time out to review our property and we are glad that you were pleased with your stay.

8/10 Bagus

Ann

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It felt unsafe on one side of the building by the trees where parking was.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk Clerk pada tanggal 16 Mei 2024
We do apologize that you did not feel safe but it is very well lit and very safe on the property and we are glad that you enjoyed your stay.

4/10 Buruk

Joan

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
This motel appears to be going downhill fast. We chose it because it advertised as having a restaurant. The restaurant was completely closed with dirty linens piled up on the floor and in complete disarray. The room was in need of updating to say the least. There were two air conditioners on the floor, because one wasn’t working? Or perhaps the portable one was a dehumidifier…why? The mattress was not deep. The front desk clerk was seemingly bored. The breakfast was minimal. We will never return.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Rajan Kapadia GM pada tanggal 4 Mei 2024
Hello Joan, Thank you for choosing to stay with us. Apology for the inconvenience we will address your concern. Being right on the coastal side we have a dehumidifier in all the rooms including the lobby as we tried to go above and beyond. I request you to stay with us next time when you are in this area.

10/10 Sangat Bagus

Vicki

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great check-in. They gave our cat a goodie bag! So sweet. Room was clean and pillows and bed very comfy. Second stay here on our way home from Florida. Will definitely stay again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk Clerk pada tanggal 16 Mei 2024
Thank you for taking time out to review our property and we are glad that you were pleased with your stay.

4/10 Buruk

Sylvie

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The room (246) was supposed to be non-smoking and it stinks cigarettes like no tomorrow so much. We had to put air freshener for the bathroom all over the room and it still didn't take the smell away. The hide a bed was ripped. The carpet was ripped. The bed very uncomfortable, as hard as a board.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Hi Sylvie,We apologize for the experience that you have had. We are a non-smoking property and we try to assure that all of our rooms are kept up with our brand standards. Thank you for sharing your experience with us. Best Regards,Front Desk

8/10 Bagus

Bernard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Reasonable price. Good breakfast.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We aim to accomodate the best experience for our guest.Best Regards,Front Desk

10/10 Sangat Bagus

hunter

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Amelia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They gave me a small bag of food and treats for my dog ! But a $20 pet fee
Menginap 1 malam pada bulan April 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Hi Amelia,Thank you for sharing your experience with us. We are a pet-friendly hotel and our furry friends are our priority as well. A pet fee is typically charged for pets who are not service animals. Best Regards,Front Desk

8/10 Bagus

Victoria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. Our guest satisfactory is our top priority.Best Regards,Front Desk

8/10 Bagus

David, Crimora

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Friendly and helpful staff. Property has some age but is clean and well kept. Breakfast was excellent. Will use again when passing through.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Hi David,Thank you for sharing your experience with us. Our guest satisfactory is our top priority. We look forward to seeing you in future endeavors.Best Regards,Front Desk

8/10 Bagus

Aziza

Menginap 1 malam pada bulan April 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us.Best Regards,Front Desk

4/10 Buruk

Donna

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The inside of the door had a lot of dirty fingerprints. The toilet bowl had a ring of brown at the water line. The carpet had a square cut out area that was placed back. The bed was uncomfortable, and the curtain (that had dirt along the inside seam) didn't block out the outdoor lighting. The room was bright at 4 a.m.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Rajan Kapadia GM pada tanggal 22 Apr 2024
Hello Donna, Thank you for choosing to stay with us and finding time to communicate with us. We will look into the points you mentioned and improve. I request you to stay with us on your next visit to this area.

6/10 Cukup Baik

Joseph

Menginap 2 malam pada bulan April 2024
Tanggapan dari Front Desk CLerk pada tanggal 16 Mei 2024
Thank you for taking time out to review our property and we are glad that you enjoyed your stay with us.

4/10 Buruk

William

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Very small pillows (more like throw pillows for a sofa! Strange!) Run down bathroom n not very clean. Cheap furniture. I’d rather pay more for a cleaner nicer place. I won’t stay in a Best western again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Rajan Kapadia GM pada tanggal 17 Apr 2024
Hello Mr William,Thank you for choosing to stay with us. Our team at Best Western point south try our best to exceed guest expectations, Obviously, in this instance, we could have done better. we are upgrading our rooms shortly to improve the guest experience. I request you to stay with us next time in this area.

10/10 Sangat Bagus

Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice…stayed overnight on our way driving South. Front desk was very polite and helpful. Will stay again on future trips.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Hi Richard,Thank you for sharing your experience with us. Our guest satisfactory is our top priority. We look forward to seeing you in the future.Best Regards,Front Desk

6/10 Cukup Baik

Caroline

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Fasilitas
The room appeared to be clean there was a slightly unpleasant odor.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experiece with us. We apologize for any inconvience to you, for here we strive to meet our guest expectations.Best Regard,Front Desk

6/10 Cukup Baik

Cathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There was an odor of cigarette smoke but it wasnt too bad. There was a raised bump down the exact middle of the bed which leads me to believe there was a bar under the mattress and made sleeping uncomfortable trying to avoid it. The bathtub was really small and I barely fit in it and I'm not an overly large person. Overall the hotel is very well maintained and the room was very clean just those minor things. Personally I wouldnt stay there again because I want to take a nice relaxing bath so I would stay somewhere with an adequate size tub.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Hi Cathy,Thank you for sharing your experience with us. We apologize for any inconvience that you may have experience. Here our guest satisfactory is our top priority, and your concerns will surely be addressed. Best Regards,Front DeskBest Regards,Front Desk

10/10 Sangat Bagus

VENKATA GURUPURNA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

6/10 Cukup Baik

Martin

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Staf & layanan
Hotel room needs a little refresh. A/C was noisy and not working properly. Overall, the room was clean, but furnitures were old and need to be replaced.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We apologize for any inconvience that you may have experienced. Our guest satisfactory is our top priority.Best Regards,Front Desk

4/10 Buruk

Laura

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rajan Kapadia GM pada tanggal 22 Apr 2024
Hello Laura, Thank you for choosing to stay with us and you can call us about your experience so that we can improve.

8/10 Bagus

Christina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Not much there in the way of restaurants in the area.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

10/10 Sangat Bagus

William, Napanee

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Checkin was easy, room was clean & comfortable. Location just off I 95 easy to access
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

8/10 Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

10/10 Sangat Bagus

John

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly service and comfortable room!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Hi John,Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Cleaned
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

10/10 Sangat Bagus

David

We feel comfortable here
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We look foward to any future endeavors.Best Regards,Front Desk

10/10 Sangat Bagus

yazmin

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean .
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

6/10 Cukup Baik

Laima, Midlothian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Very very outdated
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We apologize for any inconvience that you may have experienced.Best Regards,Front Desk

2/10 Sangat Buruk

Veronika

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Outdated rooms and smelly all over the hotel. Couldn’t have breakfast because of the unbearable smell of ammonium. Would not recommend.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rajan Kapadia GM pada tanggal 18 Mar 2024
Hello Veronica, Thank you for choosing to stay with Best Western Point South. Apology for the inconvenience and I am going to look into it in the breakfast room. I request you to choose to stay with us on your next visit to this area.

10/10 Sangat Bagus

Billie

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards, Front Desk

8/10 Bagus

Jon

Disukai: Kebersihan, staf & layanan
It was ok 4 stars
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

10/10 Sangat Bagus

Lisa

Bepergian bersama teman
Didn’t like the fact that there were no restaurants nearby.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. We apologize for any inconvience that you did experience with locating a nearby restaurant.Best Regards,Front Desk

8/10 Bagus

Yazeed

Disukai: Staf & layanan
Overall, decent.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk Clerk pada tanggal 11 Mar 2024
Thank you for taking time out to review our property and we are glad that you were pleased with your stay. As we are in the process of renovations and making the property a better stay for all of our guest we hope that you would come back and see our improvements. Thank You. Alyssa Myers.

10/10 Sangat Bagus

jimmy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. We are glad to see that your experience was a pleasant one. Best Regards,Front Desk

8/10 Bagus

Yuri

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Breakfast was really bad. Otherwise, a very pleasant exp.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk Clerk pada tanggal 5 Mar 2024
Thank you for taking time out to review our property and we do apologize about the breakfast and we will be working on the breakfast part and try and be better on that end, but we are glad that you enjoyed your stay and as we are in the process of renovations and making the property a better stay for all of our guest we hope that you would come back again and see our improvements. Thank You. Alyssa Myers.

8/10 Bagus

Shawnee

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
While this is an older hotel the carpeting and paint in my room were fresh and the towels were very nice. The staff were all very friendly.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk Clerk pada tanggal 5 Mar 2024
Thank you for taking time out to review our property and we are very glad that you were pleased with your stay. As we are in the process of renovations and making the property a better stay for all of our guest we hope that you would come back again and see our improvements. Thank You. Alyssa Myers. Front Desk Clerk.

10/10 Sangat Bagus

Jennifer

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique/ Front Desk Agent pada tanggal 27 Feb 2024
Thank you for your response! It was a pleasure of ours to have you as "Our" guest. The Best Western team takes pride in your experience with us, and we are most gracious to see that you have had a great experience with your stay. Thank you, Best Western!

6/10 Cukup Baik

Ursela

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Monique pada tanggal 29 Apr 2024
Thank you for sharing your experience with us. Here our guest satisfactory is our top priority.Best Regards,Front Desk

10/10 Sangat Bagus

sandra

Bepergian bersama keluarga
Very convenient and very nice accommodation s.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk Manager pada tanggal 18 Feb 2024
Thank you for taking time out to review our property and we are glad that you were pleased with your stay. As we are in the process of renovations we hope that you would come back again. Thank You. Alyssa Myers.

2/10 Sangat Buruk

Bruce

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Room was mouldy
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Rajan kapadia GM pada tanggal 22 Feb 2024
Hello Bruce,Our job is to exceed our guest's expectations.Thank you for booking with us but you checked out in an hour and we refunded the full amount. Understand you were not comfortable seeing a dehumidifier in the room. It is quite normal to have a dehumidifier in the house or hotels located on the southeastern side of the coast.I request you to choose our property while next time you are in this area. Striving to provide quality accommodation is our goal. Thank you,

8/10 Bagus

Franklin

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very pet friendly but clean. Definitely worth paying a little extra than other cheaper motels.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk Manager pada tanggal 18 Feb 2024
Thank you for taking time out to review our property and we are glad that you were pleased with you stay. As we are in the process of renovations and making the property a better stay for all of our guest, we hope that you would come back again. Thank You. Alyssa Myers.

8/10 Bagus

Line

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tout prêt de la 95 Accepte pitou et ont borne de recharge pour VE Parfait
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Front Desk Manager pada tanggal 18 Feb 2024
Thank you for taking time out to review our property and we are glad that you were pleased with your stay. As we are in the process of renovations we hope that you would come back again. Thank You. Alyssa Myers.