Hi Theodora, Sorry to hear about your holiday due to the weather so extreme , thank you for the time dedicated to express your opinion about us. We are happy that the stay was fully satisfactory, our main aim is the satisfaction of our customers. We are so glad that you will recommend our Hotel to your family and friends - that is most important for us!

Dear Glody, Thank you for your input for HARPER Mangkubumi. We are going to have an internal meeting to discuss this matter. Hopefully you'll comeback in the near future to experience our best service.

Dear Eggaborowsky, Terima kasih atas review positif yang anda berikan. Semoga anda dapat kembali dan menikmati pelayanan kami di masa yang akan datang.

Dear Julian, Thank you for choosing Harper Malioboro Yogyakarta and taking the time to provide us with feedback after your stay before April 22nd, 2024. We sincerely appreciate your valuable feedback on your experience with us.

I appreciate you reviewing on Expedia, Chi! We are happy to hear that you thought our location was excellent for walking. Please do not hesitate to let us know if there is something specific we can do better the next time to get that extra star. We value your opinions and look forward to having you back soon!dback and hope to welcome you back soon!

Of course, here's the translated response in English:Thank you for your detailed review! We're thrilled to hear about your positive experiences during your stay. We're delighted that you found our hotel comfortable, clean, and with friendly staff. Regarding the breakfast arrangement and room amenities, we're glad our team was able to accommodate your needs efficiently. We take pride in providing personalized service and ensuring our guests have a memorable stay. We appreciate your feedback and hope to welcome you back for another excellent experience at our hotel!

Thank you, Junny, for your perfect rating and kind words! We're thrilled to hear that you had such a satisfying experience at Hotel Harper. Providing excellent amenities, including beverages like coffee and tea in the waiting area, is part of our commitment to ensuring a comfortable and enjoyable stay for our guests. We appreciate your support and hope to welcome you back for another wonderful stay at Hotel Harper soon!

Dear Guest, Thank you for your outstanding rating! We're delighted that you had a fantastic experience during your stay at our hotel. Your perfect score means a lot to us, and we hope to have the pleasure of welcoming you back for another excellent stay in the future at our hotel

Thank you, Nurfarah Ain Abdul, for your 5-star review on Expedia. We're delighted to hear that you had an exceptional experience with our reception staff, especially April, who provided dedicated and personalized service. We appreciate your support for our eco-friendly initiatives, such as not using plastic bottles and having a water dispenser. It's great to know you enjoyed the extensive variety at our breakfast buffet. We look forward to welcoming you back to Hotel Harper Malioboro for another enjoyable stay.

Thank you, Kiyoshi, for your perfect 5-star rating on Expedia. We appreciate your feedback and support. We hope to have the pleasure of hosting you again at Hotel Harper Malioboro in the future.

Dear Saifulloh,We're grateful for your kind words and understanding regarding the incident. We're glad our staff, especially Hendrick, could assist promptly. Your recommendation means a lot to us. Looking forward to welcoming you back!

親愛なるゲスト、 あなたの肯定的なレビューをありがとう！ スタッフはフレンドリーで、サービスは満足のいくものでした。

Dear Anna, We are very pleased about your review of Hotel Harper Malioboro. Thank you very much

Dear Gabriel, Thank you for your review and for giving us the highest evaluation. We are very pleased that you enjoyed your stay. We hope to see you again on your next visit. Best regards, Team of The Harper Malioboro

Dear Guest, Thank you for your comment and please contact again the Expedia due to you modified your reservation without changed the date. We never charged your booking and already explained to Expedia . Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

bedankt voor je informatie over de ervaring van een verblijf in het Harper Mangkubumi hotel in Yogyakarta, sorry als de beschikbare superior type kamers niet aan je verwachtingen voldoen, kies dan het type deluxe kamers en suites voor grotere maten, we wachten op je komst.

Dear King, Thank you so much for taking the time to share your experience at Hotel Harper Mangkubumi Yogyakarta and recommending our hotel . We are really glad to hear that you enjoyed your stay with us and appreciated our hotel. If you have the chance to visit Yogyakarta once again, we happy to welcome you once again. Best regards,

Dear Franky, We wanted to thank you for your comment about your stay at Hotel Harper Mangkubumi Yogyakarta. We are glad that your stay has been pleasant, as you mentioned, we are very good located to go walking to every interesting point of Yogyakarta city center Hope to see you at our hotel again soon. Yours sincerely

Dear Angel, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. I am very disappointed to hear that you found our communication to you below your expectation. I am sorry to hear that you weren't satisfied with the competence of our staff handling all your required. This is very disappointing to hear, but we hope you give us another chance to make it up to you in the next stay and I will try my best to rectify the situation

Thank you for score appreciate your positive feedback about our hotel

Dear Happy Guest, Thank you very much for sharing nice and positive opinion about Hotel Harper Mangkubumi Yogyakarta.

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon

Hi J, Your review was a pleasure to read thank you, it is always great to know that we have met all expectations. Thank you for staying and choosing Junior Suite on of our type room with more value inside the room. Happy to know that you loved it. We look forward to welcoming you back.

Thank you for taking time to give us positive scores, Do not hesitate to visit us if you return to Yogyakarta.

Dear Mohammad Noor, Thank you very much for your review. We are glad that you have had a nice stay. The Iron and board available at Harper Suite room , for another room type is based on guest requested. Gym facilities will available after we have additional space for it's. Please wait and see :)

Dear Value Guest, We really appreciate with your nice remarks . We are happy to know that you enjoy your stay and we have covered all your expectations. We hope to see you very soon.

Dear Happy Guest, we are glad that we fulfilled your expectations. Thank you for giving us a perfect rating and I'm looking forward to having you again as a guest in our hotel.

Dear Su Young, Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed our location.Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back.

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very happy to hear that our staff , service , location and buffet at restaurant met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Beste gast. Bedankt voor je review. Ik ben blij te horen dat je ervaring over het algemeen positief was. Ik ben teleurgesteld om te horen dat je slechte ervaring hebt met water in de badkamer, het spijt me dat te horen. Houd er rekening mee dat uw zorgen zijn doorgegeven aan onze onderhoudsprioriteit om dit te verhelpen. We hopen dat je ons nog een kans geeft om je snel weer te verwelkomen na verbetering van het water.

Dear Daniel. Thank you for giving us a perfect rating and for wonderful review. I am glad to hear that you enjoyed your stay with us and that you comfy with services facilities of our hotel. I am very happy to hear that our front office manager and his service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Dear Len , We are glad to know that the hotel has covered all your expectations. Thank you for sharing your experience in our hotel and love to hear that you will stay again. We hope to see you soon

Dear Maria Teresa, Thanks for your positive opinion.

Dear Bapak Jonathan. thanks for your positive review of our hotel and we are glad that you enjoyed your stay!

Dear Happy Guest. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

親愛なるハッピーゲスト。 あなたのレビューと私たちのホテルを選んでいただきありがとうございます。 私はあなたがあなたの滞在を楽しんだことを嬉しく思います。

Dear Bapak Subari . Thank you very much for your great rating. We wish you the best and we hope to see you soon.

Dear Mr. Adam, We are very happy because you have stayed for 22 days and We are glad to know that the hotel has covered all your expectations. Thank you very much for the nice words you have dedicates to us. We appreciate it. We hope to see you very soon!.

Dear Happy Guest, We are glad to know that the hotel has covered all your expectations. Thank you for sharing your experience in our hotel with all the travelers. We hope to see you soon.

Dear Todd. We are glad to know that the hotel has covered all your expectations. Thank you for sharing your experience in our hotel with all the travelers. We hope to see you soon

Dear Guest, apology for check in process and and I have difficulties with your case investigation because in your comment does not have your full name, so we can not immediately check through the hotel system. You should not wait for up to 1 hour unless there is a special request from you regarding the expected room. Please send email to us so that we can follow up and do improvements. Thank you very much and you still give a good rating for us. Look forward to welcoming you back.

Dear Happy Guest! thank you for this lovely feedback and happy to know that you are comfortable. Looking forward to welcome you back soon

非常感谢您选择我们的Hotel Harper Mangkubumi Yogyakarta。 我们很高兴听到您与我们共度美好时光，非常感谢您的好评。 期待尽快欢迎您的光临

Dear Harris. Thank you very much for the great remark you have shared about our hotel, we appreciate it. We are glad to know that the hotel covered all your expectations. We hope to see you very son.