I stayed with my family, booked 3 rooms with teo of its room have a connecting doors, as suggested by the hotels, but when we arrive there, we found out that the connecting room doesn’t have a bathroom! They didn’t apologize by not giving full information when offered the room.
Its very disappointing, 4 of my family member need to shared 1 bathroom.
The front desk only said a ‘general apologize’ without any effort to make our stay better.
Also to add, seems they dont have sufficient f&b crew. 2 night we stay there, we need to wait 10-15 min to get the food ready, and its a buffet. So at time we can only get a rice with the soup water only left on the table.