First check in is ok even though I have to wait for my second room.....the problem was start from AC not working good and then I started looking around my room. I realize that room is not in good condition, I saw here there with the wall falling out the paint, and the carpet wasn't clean at all ( need to be shampoo ), the bed linen are stains and have hole here and there until I feel not clean, so dusty ( most furniture ), the view was so filthy....... for the bathroom are not clean at all ( hair on the floor, near to the toilet feel filthy, the mirror are not clean , shower curtain are yellow and dirty.....bathroom wall need to be scrubs good )
Call the maintenance to fix the AC but no body come till midnight ......after I have review my experience and the staff called me up to let us know that the will move us in the Junior suite for the next day. We move to the Junior suite and we are more disappointed with room condition, the cleanliness are is major problem as well the AC more worse , not working at all :( . So all night we cannot having good sleep caused the heat, so hot ....we call again and we suggest to give us a fan but poor thing still not helping us either. Ruin our sleep!
then in the morning we complain again, then they give us another suite lil bit bigger, in three days we move three difference rooms..... they comp us to late checking out ( that's help even though still not satisfied with all happened during our stay ) Over all is Disappointed :( :( :(