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Ulasan untuk Khas Malioboro

3 out of 5
Khas Malioboro
Jl. Gadean No. 3, Yogyakarta

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 8 dari 28 ulasan" "
Penilaian 8 - Bagus. 10 dari 28 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 28 ulasan" "
Penilaian 4 - Buruk. 4 dari 28 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 28 ulasan" "

7,6/10

Kebersihan

8,6/10

Staf & layanan

6,8/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

3,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

HYUN GU

Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Guntur Trisno Utomo Plt Cluster General Manager pada tanggal 18 Okt 2022
Thank you for staying at Khas Malioboro and sharing your experience during your stay with us. We are pleased to know that you had a wonderful experience at our hotel. Guest satisfaction is our priority goal, that is why will always do our best for our guests. We will be very appreciative if you also recommend Khas Malioboro to your colleagues. Thank you again for your kind feedback and We look forward to welcome you back at Khas Hotel Malioboro. Thank you. Sincerely,

2/10 Sangat Buruk

Daniel

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Does not look anything like the photos. This place is old and rundown. There were young children running up and down the hall all night and the staff refused to do anything.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rika pada tanggal 1 Des 2023
Thank you for staying at Khas Malioboro Hotel and taking your time to write this review. We do apologize that some experience did not meet your expectation during your stay in our hotel. We have put it in our attention and discuss with the department concerned for further actions and avoid similar problem happens in the future. We will be very appreciated if you give us another chance to welcome you back at Khas Malioboro Hotel. We surely will doing improvement.Thank you.Sincerely,SupriyantoCluster General Manager

4/10 Buruk

Roel

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2023

4/10 Buruk

HYUN GU

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
직원친절 but
서비스는 양호하였지만 시설이 다소 불량하였고 특히 수건에서 냄새가 강하게 났고 소음문제가 심했음
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Linda Permatasari S.E. Cluster General Manager pada tanggal 11 Jul 2023
Thank you for staying at Khas Malioboro Hotel and taking your time to write this review. We do apologize that some experience did not meet your expectation during your stay in our hotel. We have put it in our attention and discuss with the department concerned for further actions and avoid similar problem happens in the future. We will be very appreciated if you give us another chance to welcome you back at Khas Malioboro Hotel. We surely will doing improvement.Thank you.Sincerely,Linda Permatasari S.E.Cluster General Manager

4/10 Buruk

thomas

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
LOVE THE MOLD. GREAT GUEST COMFORT AND CARE 👍
love the ambiance of the room, the mold on ceilings was beautiful, stains on wall were perfect contrast, to the hole in bathroom ceiling where water has staind the glss showerwall.. gives you good privacy.. the area in the room where one would guess ??? maybe chairs wree years ago really a beautiful spot. as a friend who is hotel manager in Berau Saud.. [2/11, 10:29 AM] Deddy: Where hotel is that? [2/11, 10:29 AM] Deddy: The name of hotel? [2/11, 10:29 AM] Deddy: Thats very2 disgusting 😣 [2/11, 10:30 AM] Travellin Man: KHAS Mailiboro, [2/11, 10:30 AM] Deddy: What? Khas malioboro like that? 😧😧 [2/11, 10:31 AM] Deddy: Sangat sangat tidak bagus.. [2/11, 10:32 AM] Deddy: No maintenance, no action plan.. no no noooo 😧 [2/11, 10:34 AM] Deddy: really ignores the comfort side of guests, there is no control and direction ... very terrible i show this to staff, nodded ans said yes they knew.. yep and as expected THEY DID not care. room 608 trying to post photos but app will not let me. i will post same, WITH PHOTOS.. ON TRIP ADVISOR. WHAT A DUMP.
Menginap 5 malam pada bulan Februari 2023
Tanggapan dari Adinda pada tanggal 14 Feb 2023
Dear Thomas,Thank you for staying at Khas Malioboro Hotel and taking your time to write this review. We do apologize that some experience did not meet your expectation during your stay in our hotel. We have put it in our attention and discuss with the department concerned for further actions and avoid similar problem happens in the future. We will be very appreciated if you give us another chance to welcome you back at Khas Malioboro Hotel. We surely will doing improvement.Thank you.Sincerely,Guntur Trisno UtomoPlt Cluster General Manager

8/10 Bagus

Kaleo

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juni 2022

10/10 Sangat Bagus

Grant

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stay in Yogyakarta
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Tommy Agung Kartika pada tanggal 20 Feb 2020
Dear Grant, Thank you for staying at Pesonna Hotel Malioboro and sharing your experience during your stay with us. We are pleased to know that you had wonderful experience at our hotel. Guest satisfaction is our priority goal, that is why will always do our best for our guests. We will be very appreciated if you also recommend Pesonna Hotel Malioboro to your colleagues. Thank you again for your kind feedback and We look forward to welcome you back at Pesonna Hotel Malioboro. Thank you. Sincerely, Tommy Agung Kartika Cluster General Manager

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The significance of Jogjakarta is written in the ambience of the place. Service was good and hospitable.
Menginap 4 malam pada bulan Februari 2020
Tanggapan dari Tommy Agung Kartika pada tanggal 20 Feb 2020
Dear Valued Guest, Thank you for staying at Pesonna Hotel Malioboro and sharing your experience during your stay with us. We are pleased to know that you had wonderful experience at our hotel. Guest satisfaction is our priority goal, that is why will always do our best for our guests. We will be very appreciated if you also recommend Pesonna Hotel Malioboro to your colleagues. Thank you again for your kind feedback and We look forward to welcome you back at Pesonna Hotel Malioboro. Thank you. Sincerely, Tommy Agung Kartika Cluster General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
They did not disappoint
Excellent Service. Convenient location. Comfy room and a very happy couple
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Tommy Agung Kartika pada tanggal 15 Jan 2020
Dear Valued guest, Thank you for staying at Pesonna Hotel Malioboro and sharing your experience during your stay with us. We are pleased to know that you had wonderful experience at our hotel. Guest satisfaction is our priority goal, that is why will always do our best for our guests. We will be very appreciated if you also recommend Pesonna Hotel Malioboro to your colleagues. Thank you again for your kind feedback and We look forward to welcome you back at Pesonna Hotel Malioboro. Thank you. Sincerely, Tommy Agung Kartika Cluster General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Tommy Agung Kartika pada tanggal 20 Feb 2020
Dear Valued Guest, Thank you for staying at Pesonna Hotel Malioboro and sharing your experience during your stay with us. We are pleased to know that you had wonderful experience at our hotel. Guest satisfaction is our priority goal, that is why will always do our best for our guests. We will be very appreciated if you also recommend Pesonna Hotel Malioboro to your colleagues. Thank you again for your kind feedback and We look forward to welcome you back at Pesonna Hotel Malioboro. Thank you. Sincerely, Tommy Agung Kartika Cluster General Manager

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
RR - Malaysia
Location is ok. We requested for a change in the bed sheets because lt look dirty and smelly.
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Tommy Agung Kartika pada tanggal 15 Jan 2020
Dear Valued Guest, Thank you for staying at Pesonna Hotel Malioboro and taking your time to write this review. We do apologize that some experience did not meet your expectation during your stay in our hotel. We have put it in our attention and discuss with the department concerned for further actions and avoid similar problem happens in the future. We will be very appreciated if you give us another chance to welcome you back at pesonna Hotel malioboro. We surely will doing improvement. Thank you. Sincerely, Tommy Agung Kartika Cluster General Manager

8/10 Bagus

See-Toh, Singapore

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything is in good condition! The hotel is near the market and shopping street, Jln Malioboro.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Tommy Agung Kartika pada tanggal 3 Feb 2020
Dear See-Toh Thank you for staying at Pesonna Hotel Malioboro and sharing your experience during your stay with us. We are pleased to know that you had wonderful experience at our hotel. Guest satisfaction is our priority goal, that is why will always do our best for our guests. We will be very appreciated if you also recommend Pesonna Hotel Malioboro to your colleagues. Thank you again for your kind feedback and We look forward to welcome you back at Pesonna Hotel Malioboro. Thank you. Sincerely, Tommy Agung Kartika Cluster General Manager

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
料金の程度と相関していると思うが，やや古い。椅子がない。など
Menginap 4 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Agustus 2019

6/10 Cukup Baik

James

Disukai: Staf & layanan
It was found in the description that gym and pool are available. However, there are no such facilities instead. Request a queen bed, they combine 2 single beds for me instead. There is a foul smell everytime i came back from outside. Most likely from toilet. I try to be environmenta friendly, they never provide me ‘do not disturb’ card. End up cleaning room every day. The is refreshment available as welcome drink. Cheap breakfast and has variety of choices. Staff are very friendly. Very near to Main Street for shopping.
Menginap 4 malam pada bulan Desember 2018

8/10 Bagus

Viorica

Disukai: Kebersihan, staf & layanan
Great service but unconfortable rooms ä
Excellent service and good breakfast. The towels were grey instead of white and the sheets too. The room was small and dark. But the service compensated for all the comfort problems
Menginap 4 malam pada bulan November 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast service is great! Variety and quality of food. The chef was there and spoke to us. There were even local jamu in the drink section. Suggestion: please add yogurt in the fruit section. Thanks
Menginap 3 malam pada bulan November 2018

8/10 Bagus

Sui, Australia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice clean hotel within walking distance to jalan malioboro.Check in was impressive with friendly and helpful staff. Breakfast is good with lots of variety and menu changed everyday
Menginap 5 malam pada bulan Oktober 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan Oktober 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2018

8/10 Bagus

Azizah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Menginap 2 malam pada bulan Mei 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Spectacular service but disappointing facilities
Service staff was commendable - very genuine service which made the stay memorable. Breakfast was better than expected, a good deal considering we only had to top up a few dollars more for it. We had a booking of 3 rooms, 2 connecting rooms were in an alright condition but the 3rd room at the corner was in a rougher condition than the other two. Size of the room and bathroom was smaller than expected but still adequate. Soundproofing was non existent - any happenings along the corridor was clearly audible and there was this flushing of the water pipe that was extremely loud during the night. Prayers could also be heard as early as 0430. Definitely not recommended for light sleepers. Wifi is kind of weak - accessible but loading videos and photo-intensive sites was a drag. We also had to request for hair dryers as they were not provided in the room but alas, were told they were "out of it". We only received 1 for 3 rooms and got another one on the 2nd night but only because we were quite adamant to get it. Apparently they only catered less than 20 hair dryers for the entire hotel. All in all, not the best stay I have had but everything was salvaged by the hotel's great service staff. We have experienced good service before but good and genuine service is hard to come by. A big thank you to the staff and their hospitality.

10/10 Sangat Bagus

frank, sabah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly centrally located hotel
The hotel is located just 200meyres from maliabroro road which is the main shopping area of jogja. Also near to verenburg museum, Taman sari water castle, to a Protestant church n walking distance to. Catholic church. From higher floor can have a good view of Mt merapi. The staff is very Fri n accomodating.
Menginap 3 malam pada bulan Februari 2018
Tanggapan dari Pesonna Malioboro pada tanggal 19 Feb 2018
Dear Mr. Frank, Thank you for staying at Pesonna Malioboro and sharing your experience during your stay with us. It's a pleasure to know that you enjoyed your stay with our good location, our room and and also friendliness of staffs. We are glad to know that our services could meet your expectation. Thank you again for staying with us and we wish you come back to Pesonna Maliboro in nearly future. Thank you. Regards, Etrin Rina Merita Asst. Front Office Manager

6/10 Cukup Baik

Sylvia

Disukai: Kebersihan
Menginap 4 malam pada bulan Januari 2018

10/10 Sangat Bagus

Martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sehr gutes 3 Sterne Haus
Das Hotel Pesonna Malioboro ist ein sehr gutes Mittelklassehaus mit super Lage, nur ein Katzensprung von der berühmten Malioboro Street entfernt. Das Hotel ist sehr sauber, die Betten und das Badezimmer werden zwei mal täglich zurecht gemacht. Das Personal ist äusserst freundlich und sehr hilfsbereit. Ich werde beim nächsten Yogyakarta Aufenthalt wieder hier übernachten und selbstverständlich werde ich das Pesonna Malioboro wenn möglich auch weiterempfehlen.
Menginap 2 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Jean Bernard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Très bonne adresse
Hôtel moderne , un personnel très chaleureux et compétent . Proche du Kraton et de Malioboro l'hôtel est très bien situé . Une adresse à recommandée
Menginap 2 malam pada bulan Juli 2017
Cher Jean Bernard, Je vous remercie de vos commentaires et suis ravi d'entendre que vous avez passe un agreable sejour parmi nous. Merci egalement de mentioner l'attention de notre personel. Je serais ravi de vous accueillir personellement lors de votre prochaine visite. Cordialement Tommy Agung Kartika General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Convenient location and clean room
A fairly new hotel and hence the place looks new, and bright. Overall, a good stay.
Menginap 2 malam pada bulan Juni 2017
Tanggapan dari Tommy Agung Kartika pada tanggal 31 Jul 2017
Dear Pesonna Malioboro Guest, Thank you for reviewing your recent stay with us. We value your feedback as it helps us to focus on what is important to our guests. Please accept our sincere apologies for any inconveniences that we may have caused due to the air conditioner which not cold enough. You will be pleased to know that we have identified the technical issue and it has been rectified. Please rest assured that we highly value your loyalty and it will not happen again I am delighted to hear your positive feedback on our friendly staff, clean and comfortable room. And I will use this feedback to share with the Team, in order for us to improve on our services. Looking forward to welcome you back to Pesonna Malioboro Hotel Yogyakarta! Best regards, Tommy Agung Kartika General Manager

6/10 Cukup Baik

Edward & Denise, Kelowna, B.C., Canada

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Solid 3 star hotel
Friendliest front office staff you can find, especially Santi (manager). The hotel is new and in good condition but you can hear all the noise from the hallway and adjoining room. The rooms are very clean but small. Good for a single traveller or for 2 people with little luggage. No beer or alcohol available. Great location, easy walk to main attractions in centre/Malioboro.