Well , I turned only to be told that the room that I was supposed to be in wasn’t available because of the air cold problem .
They said it was broken so therefore it will be hot in the room .
So , they booked me to a different hotel , and they “ upgrade “ me to an executive room , the hotel called Quality.
Hmm , for the amount that I paid , I personally wouldn’t go there , the room was tiny and very dated , and very old !
And very disappointing on Novotel behalf .
