Check-in mulai pukul: 14.00; Batas waktu check-in pukul: tengah malam
Check-in lebih akhir tergantung ketersediaan
Usia check-in minimal - 18
Check-out
Check-out sebelum 10.00
Petunjuk check-in khusus
Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis buka setiap hari pada pukul 07.00 - 22.00
Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis hanya beroperasi dalam waktu terbatas
Harap hubungi properti sebelumnya untuk mengatur prosedur check-in Anda
Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam 21.30
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Resepsionis tersedia pada jam-jam tertentu
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
1 anak, hingga usia 2 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Informasi penting
Biaya
Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:
Pajak yang dikenakan oleh pemerintah kota: USD 4.00 per orang, per malam
Pajak kota/lokal yang berlaku sebesar 12.00 persen akan dikenakan
Kami telah memasukkan semua biaya yang diberikan properti ke kami.
Fasilitas ekstra opsional
Biaya antar jemput bandara: USD 15 per kendaraan (satu arah)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Tamu harus menghubungi pihak properti ini sebelumnya untuk memesan parkir di lokasi
ID Pajak - 139962710
Properti ini menerima uang tunai
Pesta atau acara dilarang diadakan di properti
Fitur keamanan di properti ini mencakup alat pemadam api dan sistem keamanan
Perlu diketahui
Properti ini tidak memiliki lift
Alkohol tidak disajikan atau tidak diperbolehkan di properti ini
Pertanyaan umum
Apakah Smiles Stone Town Hotel ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di Smiles Stone Town Hotel?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di Smiles Stone Town Hotel?
Check-in mulai pukul: 14.00; Batas waktu check-in pukul: tengah malam. Check-in terlambat tersedia pada jam tertentu.
Pukul berapa check-out di Smiles Stone Town Hotel?
Check-out pada pukul 10.00.
Apakah Smiles Stone Town Hotel menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya USD 15 per kendaraan.
Di mana lokasi Smiles Stone Town Hotel?
Terletak di Stone Town, hotel ini hanya 10 menit jalan kaki dari Terminal Feri Zanzibar, Taman Forodhani, dan Benteng Lama. Hamamni Persian Baths dan Pantai Shangani juga hanya 10 menit.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
6,6
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
6,6
Kebersihan
7,4
Fasilitas
7,2
Staf & layanan
6,2
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 5 dari 34 ulasan
10 - Sangat Bagus
5
Penilaian 8 - Bagus. 9 dari 34 ulasan
8 - Bagus
9
Penilaian 6 - Medioker. 12 dari 34 ulasan
6 - Medioker
12
Penilaian 4 - Buruk. 4 dari 34 ulasan
4 - Buruk
4
Penilaian 2 - Sangat Buruk. 4 dari 34 ulasan
2 - Sangat Buruk
4
Ulasan
Terverifikasi
8/10 Bagus
Katharina
1 Agu 2023
Disukai: Staf & layanan
Very kind Staff. But it was not possible to get in touch, neither with E-Mail nor by phone. But once we got there, we were very well received
Katharina
Menginap 2 malam pada bulan Juli 2023
Terverifikasi
4/10 Buruk
adnan
11 Feb 2024
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
My stay
The manager did what he could to make it good for me. The hotel is just woren out. The shower was not working and toilet had s bad smell. The hotel is located next to the port of Zanzibar - so there was noise 24/7 from the street - very hard to sleep. The hotel is located close to forodhani park which is convenient.
adnan
Menginap 3 malam pada bulan Februari 2024
Terverifikasi
6/10 Medioker
Sara Kristina
3 Jan 2024
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Det var inte riktigt som bilderna visade, ingen jättehög standard. Det ligger nära en trafikerad gata så ganska mycket ljud.
Wonderful architecture and ambience. Older building, no elevator but stairs. Muslim environment but not overly so. Good solid breakfast. If going out after dark travel in a group or request a taxi to the hotspots of town. I love this place but if you want shiny and new with hot and cold running staff, it's not for you. If you want to feel like you are on Stone Town, almost like a local, this is the place to be.
Lawrence
Menginap 2 malam pada bulan Mei 2024
Terverifikasi
6/10 Medioker
Samwel
16 Feb 2024
Nothing
Samwel
Menginap 3 malam pada bulan Februari 2024
Terverifikasi
6/10 Medioker
Traveler terverifikasi
29 Des 2019
Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
very loud area
Vi fick ett ”nytt” rum som varken hade speglar eller papperskorg. Väldigt högljutt område, vi kunde inte sova utan öronproppar
Traveler terverifikasi
Menginap 4 malam pada bulan Desember 2019
Terverifikasi
2/10 Sangat Buruk
Ruskin
19 Agu 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Now I am checking out. But experience of checking
Worst hotel ever I stay. When check in at night 11:30 they gave Room number 205 & that room already occupied. So I told then they give room 24 triple room was very unhygienic, toilet was unclean, fan not working. I complain but no listen. I already informed at the time of booking that we are vegetarian so provide veg food no egg, then also not provide then I again argue then they provide vegetable.
Ruskin
Menginap 1 malam pada bulan Agustus 2024
Terverifikasi
2/10 Sangat Buruk
Ruskin
19 Agu 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Worst hotel ever
Worst hotel ever I stay. When check in at night 11:30 they gave Room number 205 & that room already occupied. So I told then they give room 24 triple room was very unhygienic, toilet was unclean, fan not working. I complain but no listen. I already informed at the time of booking that we are vegetarian so provide veg food no egg, then also not provide then I again argue then they provide vegetable. Now I am checking out. But experience of checking out will send soon. And I want my money spend in room want refund by hotel.
Ruskin
Menginap 1 malam pada bulan Agustus 2024
Terverifikasi
4/10 Buruk
Billy
20 Mar 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Slitet och usel frukost
Billy
Menginap 1 malam pada bulan Januari 2023
Terverifikasi
8/10 Bagus
Laszlone
8 Jul 2022
Disukai: Kebersihan
Hajó kikőtő,zajos és sokszinü emberek:))
Pénztárca kimélő Hotel ,nekünk a célnak megfelelt,egyszerűek a szobák de tiszták voltak,a reggeli is egyszerű volt,ha luxust akartunk volna nyilván nem ezt a Hotelt nézzük.Nagyon kedves és segitőkész személyzet,Mi 12 éjszakát voltunk,elég zajos de aludni jártunk csak szinte.
Laszlone
Menginap 12 malam pada bulan Juni 2022
Terverifikasi
4/10 Buruk
Traveler terverifikasi
14 Feb 2022
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Good location, but room very disappointing
Convenient location right at the ferry and close to most things in Stone Town. The air condition worked well and the hot water too. However the room itself was terrible, it had a foul smell of mold, and the bathroom is the smallest I have ever seen in a hotel. The shower is basically on top of the toilet, meaning everything gets wet whenever you want to take a shower there. Breakfast is basic, but somehow alright. For the price you can definitely find better options in town.
Traveler terverifikasi
Menginap 1 malam pada bulan Februari 2022
Terverifikasi
6/10 Medioker
Shaheen
21 Jan 2022
Tidak Disukai: Kebersihan
Bonjour
Shaheen
Menginap 1 malam pada bulan Januari 2022
Terverifikasi
6/10 Medioker
Aisha
27 Okt 2021
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Smiles Stone Town
We booked this hotel after having read reviews and were a little disappointed considering the price that we paid and the images that we saw. We felt very deceived as you pay a lot for not much. The room itself is basic (images uploaded) with a very hard mattress and extremely squeaky bed - it makes noise with the slightest of movements. The WiFi works well in the lobby area but is poor inside the bedrooms. Also, the breakfast that we paid extra for our convenience was not worth the money considering the options are limited and they were out of many ingredients; for example, they’d only have the egg and toast as part of the full English. The staff on the other hand were great, they were extremely friendly and helpful. They’d go out of their way to help you out!
Overall, our suggestions for Stone Town would be to look into a cheaper hotel as all you need is a place to stay or look into an Airbnb as the location and pricing would be more value for money. Everywhere in Stone Town is of walkable distance so don’t worry too much about location.
Aisha
Menginap 3 malam pada bulan Oktober 2021
Terverifikasi
6/10 Medioker
Andrea
26 Agu 2021
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Ottima posizione, pulizia pessima della struttura e colazione quantitativamente scarsa.
Andrea
Menginap 3 malam pada bulan Agustus 2021
Terverifikasi
6/10 Medioker
Traveler terverifikasi
20 Mei 2021
Disukai: Staf & layanan, kenyamanan kamar
Alright stay
Its an alright place to stay for a night or two
Traveler terverifikasi
Menginap 1 malam pada bulan Mei 2021
Terverifikasi
10/10 Luar Biasa
Traveler terverifikasi
23 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay for a few days, excellent service & great rooms.
It was noisy in the area but not too bad that you can't get some sleep.
Traveler terverifikasi
Menginap 3 malam pada bulan Maret 2020
Terverifikasi
8/10 Bagus
Robyn
15 Mar 2020
Disukai: Kebersihan, staf & layanan, fasilitas
Beautiful old building
Well maintained and renovated inside.
Staff were lovely!
Robyn
Menginap 3 malam pada bulan Maret 2020
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
21 Feb 2020
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
I was supposed to stay in this hotel for two nights. My room was on the ground floor (G01) and it smelled terribly due to big mouldy parts on the ceiling. I talked about the smell with the staff, but they were not able to offer me another room even though they were aware of the smell. The windows in this room could not be opened. When I came back after dinner they had sprayed the room against insects. Three big dead cockroaches were now lying around the bed and in front of the fridge. The smell had also gotten unbearable and there was no one at the reception anymore. Since I could not breathe in this room, I moved to another hotel. The next morning I officially checked out. They did offer me another room for the second night, but after the experience I had, I preferred staying somewhere else. However they didn’t offer me a refund even though they could out rent my initial room and the replacement room in the second night again.
The room is very clean (always clean!!!), excellent staff - they very friendly, great location, breakfast is excellent,
All the things in the room were excellent!
Traveler terverifikasi
Menginap 7 malam pada bulan Desember 2019
Terverifikasi
6/10 Medioker
Kate
5 Jan 2020
Disukai: Kebersihan, fasilitas
에어컨의 존재가 큰 힘이 되었음. 하지만 화장실에서 하수구 냄새가 계속 올라와서 문을 닫아두고 지내면 괜찮지만 화장실 이용할 때 어려움을 겪었다. 그리고 샤워할 때 물이 잘 안빠져서 룸으로 다 흘러나갔음. 정전도 은근 잦았음. 방에 모기가 좀 있는데 모기장이 없어서 힘들었음.
Kate
Menginap 4 malam pada bulan Desember 2019
Terverifikasi
6/10 Medioker
Michael
3 Jan 2020
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fair pcice
We stayed 3 nights to explore Stonetown.
The location is good for exploring stone town, but a little bit noisy with construction and traffic.
Breakfast was good and sheets were clean 👍.
Bathroom was not good. Lots of bugs and not separate shower.
Aircon not work so good.
Price is fair.
Good for short stay