Hotel Keluarga di Zihuatanejo

"Everything from the customer service, location, views, and hotel itself, was perfect. "

"Wonderful staff, clean rooms and great location!"

"Staff was exceptional right from our check in with Luis to our numerous attentive wait staff and cleaners. I would especially compliment Paulo for the amazing massage. Many folks may be hesitant about the number of steps but I assure you the views make it all worth while. Large rooms with beautiful decks and a pool & happy hour bar you will not get anywhere else! Loved it all."

"Clean , perfect location, staff very good "

"Gerardo Moreno, the manager and Adela Ramos the receptionist are always super kind, friendly and helpful. I've been staying at Hotel Caracol and Sun and Moon for years. It's always a pleasure to come back and see familiar faces. Keep up the great work. Highly recommended! "

"The best place. "

"The hotel was as expected and the staff was courteous and friendly!"

"I booked this property online from Canada for 4 days thinking I would look around for a place to stay for a month when I arrived. I quickly noticed how nice the resort and staff were but after my 4 days I had to relocate as the property was full. The manager Gerardo was fantastic and he put in time on his own accord to find me a suitable property to relocate to. I highly recommend this property, it has everything you need and you get the best value here. It’s just simply a lovely resort and is...