2/10 Sangat Buruk
Jami Arabella
Bepergian bersama teman
11 Mei 2024
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I rarely leave a review but I feel the need to warn those who are planning to stay in this hotel to think hard before booking. I can definitely say this is the worst hotel we have ever stayed in and does not deserve being a 4-star hotel! All the bad reviews about the room being hot are true! Yes, they will tell you “our rooms feature individually controlled air conditioning” BUT their a/c just felt like a fan blowing some air and wasn’t cool enough for the room. Their a/c control is outdated and we have adjusted the control several times to make sure but it did not make any difference. We told the hotel staff about it and they gave us a mini desk fan. It was too small for the room and did not make it any cooler. We opened our window, it did help a bit with room temperature BUT we couldn’t sleep because of the external noise (moving cars, wind etc). Our 3 nights in the hotel were miserable! Their pillows feel like they are non-existent because of how flat they are. We barely had any sleep because of our hotel situation. If only we could just sleep in the hotel lobby because it is way cooler there LOL. I will never go back to this hotel again and will definitely not recommend it to friends and family. All you will probably get from the hotel manager are “i apologize for any inconvenience” and some excuses. Only plus side in the hotel is their staff. But that’s about it. This hotel needs to be upgraded & repaired in order for their customers to have a peaceful & wonderful stay.
Jami Arabella
Menginap 3 malam pada bulan Mei 2024