2/10 Sangat Buruk
NANCY
Bepergian bersama teman
24 Sep 2025
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, fasilitas
Terrible self check-in as Visionapartments did not email the check-in link. We located their email address, and eventually received a reply explaining that Expedia had disabled their link to us, so we must send our personal info directly to them after which they will reply.
They do not answer phone calls prior to check-in, so you cannot prearrange parking, which is otherwise impossible to find.
Meanwhile, the front of the building is blocked off due to street re-construction, so finding your way to the rear of the building is convoluted. When we finally found the entrance... the sign on the LOCKED door instructed us to enter our name and booking #. It did not recognize Expedia's itinarary number, so we were not admitted.
We called again. This time it was answered. They apparently have their own booking number which we had not been given.
To finally arrange and pay for parking, they demanded a photo of my passport along with my visa number. They refused to accept my drivers license.
Two hours later, we received the codes, parked the car, and checked in.
The expedia listing advertised the studio suite as having a kitchen with a 2 burner stovetop. It did not work because the breaker had been taped off. The listing also said their was free access to the laundry facilities. The codes did not open any of those doors.
Overall, we would recommend staying at a property where codes are not needed, or more readily available.
NANCY
Menginap 3 malam pada bulan September 2025