Karsana Hotel Guide - 3 Stars Hotels in Karsana, Abuja

"Safety and clean place in Abuja. Very close to city center. And very frienly staff. "

"First of all the receptionist said they can’t find my booking despite I showed my booking number on my email and my payment and said they don’t even deal with hotels.com. Nor Expedia. I got very frustrated and delayed for a while after they called a manager he finally told me to give me a room as if it was by pity. Too much light issues in this hotel. Sometimes every 15min. Anytime any person passes by my room I hear it and it disturbs my sleep…"

"The hotel is nice "

"This property is nothing like shown on Expedia. I booked that showed a nice living room, kitchen and even washer. We got a room with a bathroom that needed plumbing work, there were roaches in the room. When I told them the executive suite shows all the amenities I saw only they said no they don’t have it. In other words false advertising. Awful place. They get ZERO stars. "

"Despite the fact that I booked ahead of time. No accommodation was provided for me. The front desk team are very unfriendly."

"The A/C need to be on while the generator when the generator is turned off after a power cut as the weather is outrageously hot."

"The Apartment is in an area where there is eateries , shops of all various things and also very easy to locate. environment was quite and serene .The apartment was top notch clean, bed was super soft with lovely beddings. Hot shower was super and toilet clean. A/C was super cool and the tv was full of stations to choose from.Kitchen well equiped. Ijeoma and her staff Okala were more than helpful. My Stay was 100 over 100"

"This was a gimmick! I couldn’t check in this property due to a supposed renovation. When Stephan, my Uber diver and I arrived at location there were some major works going on. There wasn’t a front desk. The two individuals told us they were not expecting any guest to checking since the property was not in use. This is my very first trip to Abuja and do not know my way around. Stephan was kind enough to help me find another hotel, Best Premier! I called and complain to management but have yet to...

"Internet is great and facility is quite clean"

"Was very disappointed with the customer service "

"Nice neighborhood "

"I booked this hotel based on phoney ratings from Hotel.com. First of all, the location of the hotel using google map is totally different from actual place on ground - 12 km apart. It took me over 2 hours and a local guide to trace the facility. Then the huge one, the hotel manager did not trace any booking in my name, despite the fact that Hotel.com took the full amount for my stay from my debit card. Manager insisted that no money was paid to them by Hotels.com. Called Hotels.com number and...