Mutxamel Hotel Guide - 4 Stars Hotels in Mutxamel, Valencian Community

"Room - the bed was comfy and fresh towels were provided every day. You have to pay extra for a balcony (I would definitely recommend this). However, the curtains are not very thick and the outside lights are kept on all night making it very tricky to fall asleep. Also the elevator takes forever to come, there were often long queues for it during peak times (e.g. after breakfast). Food - limited options for special dietaries (e.g. lactose intolerant). Pool - there are two pools with the rooftop one being heated. Towels were provided but you then had to pay €2 if you wanted a fresh one. "

"A lovely getaway — mostly — with a few avoidable niggles Overall, this was a really enjoyable and great value stay, and the staff deserve a special mention — particularly Oscar at the bar, who was consistently friendly, attentive and hardworking throughout our visit. The resort is generally a quiet, relaxed and welcoming place, which is exactly what we were looking for. Most of our stay lived up to that perfectly. That said, a couple of things stood out as slightly odd. During one session by the indoor pool, heavy rock music was being blasted at full volume while a single person took a water aerobics class right next to the sun loungers — a rather bizarre combination that didn't quite fit the atmosphere. More significantly, on our final day a large group of men — possibly on a stag do — decided that everyone around them needed to share in their music, played loudly through a portable speaker. As the day went on and the drinks flowed, the volume crept steadily higher. It did put a dampener on what had otherwise been a very pleasant stay. This is really a management issue — a quiet, polite word from a member of staff asking the group to keep the noise down would have made all the difference. It's a shame, because the resort is genuinely a great spot and the majority of our time there was really positive. Would still recommend, but management would do well to be a little more proactive in preserving the peaceful environment that makes this place special."

"Clean room "

"The hotel was extremely clean and spacious, the breakfast was fantastic and the staff could not be more helpful with diatry requirements. The only thing I would take into consideration when booking this hotel is that the pool is not quite as it looks on the photos, when we went up in the evening there were resturant tables right up against the pool edge and it would have been very uncomfortable going into the pool. If you are not fussed about having a pool this hotel is perfect, clean, quiet, great food and brilliant location! "

"A little disappointed as I was hoping for area for omelettes "

". The hotel definitely needs updates. Staff was OK. They should inform you better about the parking reservations because on their website shows they have parking on site, but it’s just for people that reserve the parking and there is no way to reserve the parking through Expedia as well so they should advertise me a little bit better room wasn’t that clean I’ve been to hotels in Alicante, that was cleaner this one was definitely not it in the shower didn’t function correctly. Creating a big leak outside the shower door"

"Bad service terrible rooms "

"Stayed in a Deluxe Side Sea View room on 6th floor. The view was lovely - gloriously sunny until 1pm or so & shaded in the evenings. The room was spacious for two. We stayed half board & both the breakfast & the evening meal choices were varied & delicious. Staff were helpful & polite. "

"The hotel has very good staff , nothing is too much trouble ,if you ask for a certain thing , they always oblige. The breakfast was buffet,and various selection of cooked/cold food . Great value for money paid. I will definitely return to this hotel"