Richmond Hotel Guide - 4 Stars Hotels in Richmond, Virginia

"It was great!"

"We were really glad to have the chance to visit your hotel again. Room 801 was very nice despite the lack of a view. Valet and front desk staff very pleasant. Only issue was the bathroom door needs fixing. It would not close without being jammed/pushed hard. If we had been there for more than a night we would have requested a repair or room change. Thank you and hope to return soon. "

"The pool was not available and the room was not vacuumed. "

"Arrived and the type of room we booked was unavailable. No attempt to remedy the situation just a shoulder shrug and sorry. Front desk staff extremely unhelpful and indifferent. Asked for a late checkout to accommodate the errors upon arrival. Was told I’d need to book the room for a full extra day if I wanted to check out 2 hours later than standard time. When asked why the rate the front desk was offering was $60/night more than what was shown online met with another shoulder shrug. Air conditioning brutally loud all night long. Poor reflection on the Hilton brand stay elsewhere."

"Colorful decor, clean, attentive staff"

"Clean rooms, spacious hotel, staff was very helpful and the spa was a nice treat. "