South Jakarta Hotel Guide - 4 Stars Hotels in South Jakarta, Jakarta

"Good place for business travel, good rooms , good food"

"While the initial room photos were a bit misleading—showing a Studio Premier with a kitchenette for a Deluxe King booking—and the listed laundry room was unavailable, Citadines handled the situation with true hospitality. To make up for the discrepancy, they kindly upgraded me to a Studio Premier and provided complimentary laundry service. Their quick resolution really made my stay comfortable. However, at 1am on my last night was disrupted by a malfunctioning electrical panel that caused the lights and air conditioning to flicker on and off. As the issue couldn't be fixed on the spot, the hotel moved everyone on my floor to different rooms for the remainder of the night. I refused to as I didnt want to everything for a few hours also the AC seemed to work for a couple more hours until it completely stopped. By that time it was already 4am and I had to be up at 6am to leave for the airport at 7am. So that left me a zombie for my long flight. The joy of a new development"

"I stayed here for a business trip and booked a specific room type based on its layout from a previous stay. Unfortunately, upon arrival, I was assigned a different room as an “upgrade,” which I had not requested. When I asked about the room I had reserved, I was told it was unavailable. As a solo traveler, the larger layout did not add value and felt unnecessarily spacious rather than comfortable. The staff were polite and professional, and the overall service was acceptable. However, there were several operational details that affected the stay. The wardrobe and bathroom had a noticeable odor, and during a previous visit, the bathroom drain had not been properly cleaned. In addition, the elevators were quite slow during peak hours. While the stay was manageable, I would likely consider other options if given a choice in the future. I hope improvements can be made in room allocation and housekeeping standards."