Exemplary guest service is the defining feature of every 5-star hotel in Bucklin. From the minute you step through the door, staff are at your beck and call, whether arranging customised tours or providing in-room beauty treatments. On top of that, hotels have to offer top-rate amenities to qualify for a 5-star rating. These can include luxury bath products, a wellness centre, pools, gastronomic kitchens and knowledgeable concierge.