In California Hot Springs, a hotel needs to provide a specific amount of upscale conveniences to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their exceptional standard of service. You can look forward to things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches like welcome gifts.