In Dudley, a hotel needs to provide a certain number of upscale conveniences to be rated 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their outstanding service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may also offer thoughtful touches such as a welcome gift.