In Indo, a hotel needs to provide a specific level of upscale features to be rated 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their outstanding standard of service. You can look forward to things like nightly turn-down services, concierge services and in-room massages. Some may even offer special touches like a welcome gift.