In Kampung Sungai Panjang, a hotel needs to provide a certain amount of high-end conveniences to be rated 5 stars. These may include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may also offer additional touches like welcome gifts.