In Lake Lotawana, a hotel needs to offer a specific amount of upscale conveniences to earn a 5-star rating. These can include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their exceptional service. You can expect things like nightly turn-down services, in-room massages and concierge services. Some may even offer thoughtful touches like welcome gifts.